Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,200.00 - $66,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and development opportunities
Job Description
Tim Hortons is a renowned Canadian multinational fast food restaurant chain, widely recognized for its coffee and doughnuts. Founded in 1964, the company has grown to become one of the most beloved brands in the quick-service restaurant industry. Tim Hortons prides itself on providing high-quality products and a welcoming customer experience. With thousands of locations across Canada and expanding globally, the brand has built its reputation on delivering excellent service, fresh food, and a warm atmosphere where guests feel valued. The company emphasizes community involvement and corporate social responsibility, fostering connections with customers and local communities alike. As a leading... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years of management experience in quick-service restaurant or similar industry
- Knowledge of food safety and sanitation practices
- Ability to work flexible hours including weekends and holidays
- Strong physical stamina to meet job demands
- Excellent customer service orientation
- Basic computer skills for POS and payroll systems
- Ability to comply with all health and safety guidelines
- Effective verbal and written communication skills
- Valid food handler certification is an asset.
Job Qualifications
- Previous management experience in a fast-food or restaurant environment
- Strong leadership and team management skills
- Knowledge of financial management and budgeting
- Excellent communication and interpersonal skills
- Ability to handle customer complaints professionally
- Familiarity with health and safety regulations
- Capability to develop and train team members
- Experience with scheduling and payroll administration
- Strong organizational and problem-solving skills
- Ability to work in a fast-paced, customer-focused environment.
Job Duties
- Ordering supplies and overseeing building maintenance, cleanliness and security
- Accountable for production of Always Fresh standards and waste levels
- Plans and works to budgets, maximizes profits and achieves sales and transaction targets using CPP data
- Controls Food, Paper, Labour costs and administers payrolls
- Recruits, trains, and develops team members
- Motivates and encourages team to achieve targets
- Sets goals and objectives for the team
- Ensures open communication within team and with General Manager and Restaurant Owner
- Maintains high guest experience standards
- Handles guest complaints professionally
- Prepares performance reports
- Establishes relationships with local community
- Ensures compliance with health and safety regulations
- Conducts workplace safety inspections and enforces safety policies
- Leads waste management procedures
- Implements company policies and ethics
- Ensures security procedures and safety of team members and guests.
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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