Village Pet Care

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

competitive salary
quarterly incentives
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Employee Discounts

Job Description

My Three Dogs-HWY 17 is a vibrant pet resort dedicated to providing exceptional care and memorable experiences for pets and their families. As part of the Village Pet Care family, this establishment emphasizes a strong commitment to pet wellness, community engagement, and outstanding customer service. With a dynamic, pet-loving environment, My Three Dogs-HWY 17 has positioned itself as a leader in the pet care industry, blending compassionate care for animals with strong operational excellence. The company fosters a culture of diversity, equity, and inclusion, encouraging entrepreneurial spirit and continuous learning to support both employee and organizational growth.

The General... Show More

Job Requirements

  • At least high school diploma or equivalent
  • Minimum 2 years of management experience
  • Strong leadership and team management skills
  • Proficiency in using computers, software, and digital tools
  • Commitment to guest and pet service excellence
  • Ability to multitask efficiently
  • Flexibility to work evenings, weekends, and holidays
  • Physical ability to lift up to 40 pounds
  • Innovative and growth-oriented mindset
  • Effective verbal and written communication skills
  • Prior experience working with animals is a plus

Job Qualifications

  • Proven management experience of at least 2 years
  • Strong leadership skills
  • Commitment to guest service
  • Proficient with technology and various software applications
  • Skilled in people management including recruiting, retention, and coaching
  • Excellent verbal and written communication skills
  • Ability to multitask and meet deadlines
  • Passion for pets and experience in a pet-friendly environment

Job Duties

  • Lead daily operations
  • Balance administrative tasks with hands-on involvement in front desk, daycare, and kennel operations
  • Monitor staff performance and support team development
  • Collaborate with corporate departments including HR, Payroll, and Compliance
  • Prepare daily revenue reports and manage end-of-day procedures
  • Oversee team shifts and budget adherence
  • Promote the resort within the community and represent the brand
  • Undertake additional responsibilities to maintain seamless operations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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