Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
Performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA
HSA with Employer Contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-known fast-casual restaurant chain that specializes in delicious toasted sandwiches, salads, and soups, offering a warm and inviting atmosphere for both customers and team members. Founded with a commitment to great food, excellent service, and a fun environment, Potbelly has grown into a beloved brand known for its unique culture and strong community connections. The company focuses on creating vibrant neighborhood shops where customers feel welcome and employees enjoy a positive work environment. Potbelly emphasizes inclusivity, respect, and collaboration, ensuring that everyone’s unique perspective and strengths are valued and celebrated.
The General Manager at Potbel... Show More
The General Manager at Potbel... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of general management experience in restaurant or retail with P&L responsibility preferred
- Ability to stand or walk for 8-9 hours as needed
- Ability to work minimum of 45 hours per week
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Open availability
- Strong organizational skills
- Ability to multitask
- Customer service orientation
- Friendly demeanor
- Ability to maintain deadlines and prioritize
- Food safety certification required within 30 days of employment in Illinois
- Ability to work in a fast-paced environment
- Willingness to handle allergen management (peanuts, egg, dairy, gluten, soy, seafood, shellfish)
- Positive attitude and team player mindset
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
- Food safety certification (ServSafe or equivalent) required within 30 days of employment in Illinois
- Experience in fast-paced work environments
- Knowledge of potential allergens and safety precautions
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule Associates, Certified Trainers and Shift Leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales by involving in community, school and local business activities
- Control assigned P&L line items
- Spend 80-90% of time on the shop floor in the Front of the House
- Maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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