Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,800.00 - $70,000.00
Work Schedule
Flexible
Benefits
weekly pay
All major holidays off
Medical insurance
Dental Insurance
Vision Insurance
Short and Long-Term Disability
Casual Work Attire
flexible scheduling
Discounted meals
Paid management training program
Paid Time Off
Job Description
Go Chicken Go is a renowned fast-casual restaurant chain known for serving the best-fried chicken in Kansas City. They have carved out a niche in the competitive quick-service industry by consistently providing high-quality food with exceptional hospitality. The company's dedication to creating remarkable dining experiences is evident in its commitment to hiring passionate and talented individuals. Go Chicken Go values a work environment that is fun, fast-paced, and conducive to professional growth and development. This combination of quality cuisine and a vibrant work atmosphere makes Go Chicken Go a sought-after employer for individuals who want to thrive in the hospitality... Show More
Job Requirements
- High school graduate or equivalent
- One year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- Ability to work 5-6 days per week
- Strong leadership and interpersonal skills
- Ability to maintain calm and respect during busy periods
- Capable of multitasking and effective communication
- Commitment to company policies and values
Job Qualifications
- High school graduate or equivalent
- One year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industry
- Additional education or experience in the hotel, restaurant, or quick-service industry is a plus
- Demonstrated leadership skills
- Strong communication abilities
- Ability to manage a fast-paced team environment
- Problem-solving and decision-making skills
- Customer service orientation
- Ability to motivate and mentor team members
Job Duties
- Available to work 5-6 days per week
- Can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and culture
- Demonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes
- Positively influence cleanliness, quality, and safety standards in food preparation and service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, and local regulatory guidelines
- Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members
- Engage with guests by anticipating and responding to their needs through clear and pleasant communication
- Implement decisions and strategic business objectives from the senior operations manager
- Ensure team members are consistently coached and motivated to follow all Go Chicken Go policies and procedures
- Assist with shift management: breaks, communication, call-offs, discipline, reward and recognition
- Consistently coach and mentor team members on restaurant procedures and Go Chicken Go best practices
- Empower, encourage, and provide honest feedback to team members on a daily basis
- Ensure all team members on shift are aware of the plan, goal, and vision for the day
- Protect the customer experience by ensuring packaging, food presentation and quality is top level
- Ensure the store is neat, clean, and organized at all times
- Be an advocate for improvement in speed, cleanliness, accuracy, and customer service
- Appropriately handle customer requests and facilitate customer recovery
- Enforce disciplinary system and violations of the Go Chicken Go Company Handbook
- Optimize food cost and labor cost best practices and work to achieve constant, consistent improvement
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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