Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $57,400.00
Work Schedule
Standard Hours
Benefits
bonus
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
associate discount
Job Description
JCPenney is a renowned retail company with a rich heritage, having served American families for over 120 years. Known for its commitment to inclusivity and meeting the diverse needs of its customers, the company offers a wide array of products ranging from fashion and apparel to home goods, beauty, and jewelry. With more than 650 locations across the United States and Puerto Rico, plus a strong online presence at jcp.com, JCPenney is dedicated to providing quality merchandise and excellent customer service. Employing approximately 50,000 associates worldwide, JCPenney prides itself on building strong relationships with customers through personalized services such as... Show More
Job Requirements
- Bachelor's degree or equivalent work experience
- Minimum of 5 years retail leadership experience
- Strong leadership and team management skills
- Ability to analyze sales and financial data
- Excellent communication and interpersonal abilities
- Proven track record in driving sales growth
- Experience in coaching and developing teams
- Knowledge of retail operations and customer service best practices
Job Qualifications
- Minimum of 5 years retail leadership experience
- Bachelor's degree or equivalent work experience
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to analyze sales and financial data
- Proven track record in driving sales growth
- Experience in coaching and developing teams
- Knowledge of retail operations and customer service best practices
Job Duties
- Model, coach, and hold team accountable for outstanding customer service
- Engage with both associates and customers to enhance interactions
- Conduct store walkthroughs for pricing and signing accuracy
- Analyze sales and expense data to identify opportunities
- Communicate business objectives and performance to the team
- Strategically drive sales through store walkthroughs and leadership interactions
- Improve store consistency around key performance metrics
- Participate in peer group discussions to address business trends
- Provide in-the-moment coaching for associates
- Maintain performance notes and take action on performance gaps
- Enhance each leader's execution abilities and team development
- Utilize recognition and rewards to reinforce positive behaviors
- Motivate associates and teams to align with the company's strategy
- Lead Salon Manager, Beauty Manager, Supervisors, and engage related teams
- Analyze sales and expenses to drive performance and improvements
- Support shrink and safety initiatives
- Consistently meet established performance standards, including sales, service, profit, productivity, and attendance
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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