Fourjay, L.L.C

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,800.00 - $73,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain, renowned for its commitment to quality, service, and cleanliness. Established with a mission to provide customers with freshly prepared meals, Wendy's has grown into a leading brand within the quick-service restaurant industry. The company emphasizes operational excellence, customer satisfaction, and community involvement, making it a preferred choice for job seekers looking to advance their careers in the foodservice and hospitality sectors. With a strong presence in the Fort Wayne, IN area, Wendy's provides a dynamic work environment where leadership, teamwork, and dedication are highly valued.

The role of General Manager ... Show More

Job Requirements

  • college degree or equivalent experience in operations
  • 1-2 years management or operations experience in the restaurant industry
  • ability to perform all restaurant operations positions and functions
  • strong leadership and interpersonal skills
  • effective communication skills
  • problem-solving abilities
  • knowledge of health and safety regulations
  • ability to work in a fast-paced environment
  • commitment to customer satisfaction

Job Qualifications

  • college degree or equivalent experience in operations
  • 1-2 years management or operations experience in the restaurant industry
  • proficiency in Wendy's operating systems and procedures
  • knowledge of P&
  • L analysis and budget management
  • strong supervisory and training skills
  • experience in planning and organizing
  • effective interviewing practices
  • ability to manage employee relations and performance
  • excellent communication and leadership abilities

Job Duties

  • Meet budgeted sales targets
  • set controllable cost targets
  • meet controllable cost targets
  • develop and execute local store marketing plans
  • respond to competitor activities
  • develop and execute plans to improve sales and profits
  • set and meet monthly budget goals
  • communicate anticipated budget variances
  • review and analyze budget and P&
  • L information with staff
  • determine crew staffing requirements
  • ensure adequate management bench strength
  • maintain application and employee files
  • train store personnel on quality product preparation
  • resolve customer complaints within 24 hours
  • train personnel in customer service and courtesy
  • maintain store cleanliness standards
  • write and execute cleaning plans
  • train personnel on company standards and new products
  • manage crew orientation and training
  • promote high-performing crew members
  • conduct informal quality, service, cleanliness inspections
  • manage production labor control and food cost control
  • analyze weekly P&
  • L reports
  • hold weekly manager meetings
  • set store priorities and write store plans
  • follow company policies for cash control and security
  • maintain safe working conditions
  • manage employee performance and turnover
  • conduct performance reviews and take corrective actions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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