Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
401(k) Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Prell Restaurant Group is a franchise organization operating within the Dunkin' brand family, known for delivering high-quality food and beverage experiences to communities through its extensive portfolio of restaurant locations. As part of a larger ecosystem supported by Inspire Brands, the Prell Restaurant Group combines the established reputation of Dunkin' with dynamic management and operational strategies focused on growth, customer satisfaction, and team development. This company is committed to upholding standards that promote a consistent brand experience, operational excellence, and positive community relationships. Prell Restaurant Group's franchise operations emphasize adherence to franchisee policies, Dunkin' standards, and all applicable legal requirements,... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English or the predominant language in your market
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- College degree preferred
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English or the predominant language in your market
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality preferred or demonstrated leadership ability
- College degree preferred
- Strong analytical skills and business acumen
- Ability to work well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team including giving positive and constructive feedback
- Guest focused
- Effective time management
- Ability to manage conflict
- Problem solving skills
- Ability to motivate others
Job Duties
- Able to perform all responsibilities of restaurant team members
- Recruit, hire, train and supervise restaurant team members including shift leaders, team members, bakers and other support staff
- Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts
- Implement training programs to enhance team member skills and performance
- Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values
- Oversee day-to-day operations including opening and closing procedures, cash management, inventory control, and following of brand standards and systems
- Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity
- Ensure exceptional customer service by providing a welcoming and friendly atmosphere
- Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
- Monitor and control food and labor costs, inventory levels, and waste to maximize profitability
- Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships
- Stay updated with industry trends and technology, competitor activities, and customer preferences to identify new business opportunities
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing, and sampling
- Completion of DCP and other vendor orders to ensure all products are fully stocked
- Conduct self-assessments and corresponding action plans for food safety and brand standards
- Ensure restaurant budget is met as determined by Franchisee
- Engage with Dunkin’ and Inspire Brands Field Operations team as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
You may be also interested in: