Massage Envy 1, LLC

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $26.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Leadership training and development
Award programs
Supportive franchise owners
Caring community
recognition programs

Job Description

Massage Envy is a leading personal service company dedicated to enhancing the wellness and well-being of its clients through therapeutic massage and skin care services. Established with a mission to help people feel their best, Massage Envy has grown into a trusted brand recognized for creating an environment of care, connection, and professionalism. As a company that values both its employees and clients, Massage Envy emphasizes a team-oriented culture where leaders are empowered to inspire and motivate their teams to deliver excellent experiences. The company is committed to providing ongoing leadership training, development opportunities, and a supportive workplace culture that... Show More

Job Requirements

  • Willingness to work a minimum of 32 hours weekly in clinic on average and up to 40 hours unless otherwise approved
  • Availability to work nights and weekends
  • Proven management experience
  • Experience in personal service environments preferred
  • Strong leadership capabilities
  • Excellent interpersonal communication skills
  • Ability to maintain a professional and supportive workplace culture

Job Qualifications

  • Management experience in a personal service environment such as spa, salon, or gym
  • Sales experience preferred
  • Experience in the massage industry is a plus but not required
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to handle difficult conversations professionally and constructively
  • Skilled in setting goals and analyzing business performance

Job Duties

  • Recruit and retain team members including interviewing, onboarding, training, and day to day support
  • Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws
  • Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
  • Develop positive relationships with employees, members, and guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

A simple hiring platform for hospitality businesses.

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