
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Prell Restaurant Group is a well-established franchise organization proudly operating Dunkin' franchise restaurants. With a strong commitment to quality, customer service, and operational excellence, Prell Restaurant Group has built a reputation in the foodservice industry for delivering memorable guest experiences across each of its locations. The group operates under the standards and brand guidelines set forth by Dunkin', a globally recognized leader in the quick-service restaurant market, known for its wide variety of coffee and baked goods. As part of a larger franchise system, Prell Restaurant Group emphasizes consistent brand execution, community engagement, and sustainable growth.
The role of Resta... Show More
The role of Resta... Show More
Job Requirements
- Standing on feet
- repetitive motion including bending, stooping and reaching
- lifting packages if applicable
- wearing a headset if applicable
- working in a small space
Job Qualifications
- Basic computer skills
- fluent in spoken and written English or predominant language in market
- basic math and financial management
- previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership
- college degree preferred
- strong analytical skills and business acumen
- ability to work well in a fast-paced team environment
- on time, honest and positive attitude
- willingness to learn and embrace change
- ability to train and develop a team including giving positive and constructive feedback
- guest focused
- time management skills
- ability to manage conflict
- problem solving skills
- ability to motivate others
Job Duties
- Perform all responsibilities of restaurant team members
- recruit, hire, train and supervise restaurant team members including shift leaders, team members, bakers and support staff
- foster a positive work environment by promoting teamwork, providing coaching, feedback and resolving conflicts
- implement training programs to enhance team member skills and performance
- lead by example demonstrating strong work ethic, professionalism, and adherence to company values
- oversee day-to-day operations including opening and closing procedures, cash management, inventory control and following brand standards
- ensure compliance with health and safety regulations, food handling guidelines and sanitation standards
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- develop and implement operational strategies to increase efficiency, reduce waste and enhance productivity
- ensure exceptional customer service by providing a welcoming and friendly atmosphere
- monitor customer feedback and reviews to improve service quality
- monitor and control food and labor costs, inventory levels and waste to maximize profitability
- engage with local community and explore partnership opportunities
- stay updated with industry trends and competitor activities
- communicate restaurant priorities, goals and results to team members
- execute new product roll-outs including training, marketing and sampling
- complete vendor orders to ensure all products are fully stocked
- conduct self-assessments and action plans for food safety and brand standards
- ensure restaurant budget is met
- engage with franchise and field operations teams as appropriate
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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