Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
Work Schedule
Standard Hours
Benefits
bonus eligible
Overtime available
401k Match
health benefits
Vision
Dental
Life insurance
vacation
Sick Time
Employee Discount Program
EAP
Job Description
LUV Car Wash was established in September 2021 and has quickly expanded to over 70 locations across six states including California, Nevada, Florida, Georgia, Pennsylvania, and New Jersey. This rapid growth is a testament to the company's commitment to providing exceptional car wash services and outstanding customer experiences. LUV Car Wash is a family-oriented, service-driven company that focuses on innovation, quality, and community engagement to become the best car wash brand in the industry. With a strong emphasis on employee development and operational excellence, LUV Car Wash offers a dynamic workplace environment where employees are encouraged to grow and succeed.Show More
Job Requirements
- HS Diploma or equivalent preferred
- excellent verbal and written communication skills
- strong organizational skills and ability to prioritize
Job Qualifications
- Minimum of three years management experience required
- management in restaurants or hospitality is highly preferred
- experience in car wash or automotive industry a plus
- bachelor's degree in business management, hospitality or related field a plus
- excellent verbal and written communication skills
- strong organizational skills and ability to prioritize
Job Duties
- Recruit, train, coach and develop all teammates
- create a culture of accountability within your site for LUV's operational procedures
- ensure compliance with LUV onboarding, orientation and training processes for all new teammates
- provide ongoing development, coaching and counseling to AGMs and high-potential hourly teammates
- partner with HR on disciplinary issues including investigations and terminations
- partner with District Manager to drive local volume and sales through strategic community outreach and marketing efforts
- partner with District Manager on budget planning and forecasting
- manage incoming inquiries in a timely, pleasant manner
- review Paylocity reporting and approve payroll information for all employees on time
- submit commissions on time through proper avenues
- complete all necessary checklists to standard and by associated deadlines
- ensure teammates are always using prescribed sales scripts and guide-on procedures
- ensure the site operates safely and in compliance with all regulatory, local, state and federal laws/regulations
- create genuine connections with customers and foster relationships through superior customer service to build membership sales
- create weekly schedule and manage site labor to LUV Car Wash standards
- walk site throughout shift to ensure site is operating safely, efficiently and up to the LUV standards of service
- converse with customers regularly to ensure customer satisfaction
- handle all customer issues/complaints and work with District Manager to resolve all issues in a timely manner that results in positive outcomes and customer retention
- partner with Facilities to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site downtime
- perform other duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: