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Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $26.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k Match
Paid Time Off
Cell phone reimbursement
Job Description
Wingstop - FWS is an independently owned and operated franchisee specializing in delivering high-quality, flavorful chicken wings in a dynamic and customer-focused environment. As a recognized leader in the quick-service restaurant industry, Wingstop operates with the core mission of providing exceptional service, tasty food, and a memorable dining experience. The brand continually strives to uphold its culture, values, and dedication to growth, making it a preferred dining destination for fans of wings and sides alike. The company promotes a positive and inclusive workplace that values leadership, teamwork, and continuous development of its staff. This culture supports operational excellence and fosters... Show More
Job Requirements
- Minimum of 2 years of food service or restaurant supervisory experience
- Food Handler Certification or willingness to obtain during onboarding
- Experience with computer and POS systems
- Ability to work flexible hours including mornings, evenings, weekends, late nights and holidays
- Strong communication and interpersonal skills
- Ability to lift and carry up to 50 pounds
- Ability to stand for long periods of time and work in a fast-paced environment
- High school diploma or equivalent
- Spanish speaking preferred but not required
Job Qualifications
- Minimum of 2 years of previous food service or restaurant supervisory experience
- Food Handler Certification required or can be obtained during onboarding training
- Experience using a computer and register (POS) system
- Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays
- Spanish speaking a plus
- Demonstrated leadership skills including coaching, counseling and disciplinary experience
- Ability to manage performance and communicate job expectations clearly
- Knowledge of sanitation standards and food safety regulations
- Strong organizational and time management skills
- Ability to maintain composure and model professionalism in high stress situations
- Proficient in labor management, store operations, and guest relations
- Proactive problem solver and decision maker
Job Duties
- Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop
- Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager
- Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity
- Communicates job expectations to the staff
- plans, monitors, and reviews performance of employees
- plans and reviews compensation actions
- enforces policies and procedures
- Communicate in a timely and effective manner with District Manager about operational and human resources issues
- Perform regular restaurant inspections to ensure team and restaurant is meeting standards
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Tracks inventory and ensures accurate record keeping
- Identifies and resolve issues with food preparation
- Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
- proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations
- maintaining security systems
- Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities
- explores opportunities to add value to job accomplishments
- Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation
- Maintain operational standards and requirements in the restaurant
- identify and communicate maintenance problems to the Facilities Department
- maintain all facilities to Wingstop's company standards
- ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant
- Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- leverage the support of the Restaurant Support Center
- ensure all risk management issues are following company standards
- Strong business acumen and ability to drive results through team collaboration to achieve store metrics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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