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Associa

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $130,000.00 - $160,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Employee assistance program

Job Description

Associa is a leading community management company with a robust presence, operating more than 225 branch offices across North America. Established over 43 years ago, Associa is committed to shaping the future of communities for nearly five million residents worldwide. The company prides itself on a workforce of over 11,000 dedicated team members who bring unparalleled education, expertise, and innovative solutions to community management. Known for its trailblazing approach and positive impact, Associa consistently provides meaningful value to the neighborhoods and associations it serves. The company's expansive network and extensive experience establish it as a trusted partner for community associations... Show More

Job Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
  • Knowledge of company policies, procedures and forms
  • Knowledge of conflict resolution techniques at a proficient level
  • Professional communication skills (phone, interpersonal, written, verbal, etc.)
  • Self-motivated, proactive, detail oriented and a team player
  • Time management and time critical prioritization skills
  • Associates Degree required
  • Bachelors Degree preferred
  • 3 - 5 years of directly related or closely related experience
  • 3 - 5 years of Community Association experience
  • 0 - 3 years of Management and/or Supervisory experience

Job Qualifications

  • Associates Degree required
  • Bachelors Degree preferred
  • 3 - 5 years of directly related or closely related experience
  • 3 - 5 years of Community Association experience
  • 0 - 3 years of Management and/or Supervisory experience
  • Professional communication skills
  • Knowledge of Microsoft Office products at a proficient level
  • Knowledge of the Association Board of Directors and the General Manager roles
  • Knowledge of typical business correspondence
  • Knowledge of company policies, procedures and forms
  • Knowledge of conflict resolution techniques
  • Self-motivated, proactive, detail oriented and a team player
  • Time management and time critical prioritization skills

Job Duties

  • Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement
  • Works with the board on strategic initiatives, policy governance and association projects
  • Supervise all administration staff at the community
  • Assist with employee hiring, training, supervising, and performance management
  • Assist with preparing schedules and establishes priorities for routine and special work projects
  • Assist with annual budget
  • Assist with the administration of the various functions of the community within the projected and approved operating budget
  • In conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances
  • In conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

A simple hiring platform for hospitality businesses.

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