Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $69,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
SpringHill Suites by Marriott Boise ParkCenter is a premier all-suite hotel located in Boise, Idaho, offering guests spacious and comfortable accommodations complemented by thoughtful amenities. The hotel provides travelers with a complimentary breakfast, enhancing their stay experience, while its strategic location affords easy access to Downtown Boise, the Boise River Greenbelt, Boise State University, as well as a variety of local dining and entertainment options. As part of the Marriott brand, SpringHill Suites Boise ParkCenter maintains high standards of service and hospitality, making it a preferred choice for both business and leisure travelers in the region.
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Job Requirements
- tips certification required or must be obtained prior to employment
- bachelor’s degree in hotel/restaurant management, business administration, management, or similar degree preferred
- 5-7 years hospitality industry experience required
- previous general manager experience preferred
- knowledge of sales processes and market knowledge
- knowledge of revenue management and forecasting
- budget adherence and financial analysis skills
- proficient English communication skills
- strong computer skills including MS Office
- ability to work in fast-paced environment
- strong organizational and multitasking skills
- leadership and team collaboration skills
- able to evaluate team performance fairly
- analytical and problem-solving skills
- flexible to work nights, weekends, and holidays
- willing to attend required training and meetings
- legal authorization to work in the United States
Job Qualifications
- tips certification required or must be obtained prior to employment
- bachelor’s degree in hotel/restaurant management, business administration, management, or similar degree preferred
- equivalent combination of education and experience considered
- 5-7 years hospitality industry experience required
- over 10 years preferred
- previous general manager experience preferred
- knowledge of sales process, client base, and general market knowledge
- knowledge of revenue management and business forecasting
- basic to advanced budget adherence and financial analysis skills
- proficient English language skills required, additional languages desired
- strong written and verbal communication skills
- proficient computer skills including MS Office and brand operating systems
- ability to work in a fast-paced environment
- strong organizational and multitasking abilities
- leadership skills to set an example
- independent and team-oriented work approach
- ability to assess and evaluate team member performance fairly
- analytical skills to improve practices and develop new approaches
- community engagement skills to maintain rapport with key contacts
Job Duties
- lead operations of housekeeping, front desk, food and beverage, sales, and engineering departments
- ensure proper staff training including safety and standard operating procedures
- manage human resources functions focusing on employee development and retention
- conduct regular staff and employee meetings
- ensure departmental profitability and cohesive working relationships
- delegate authority and supervise employee work activities
- facilitate open employee communication and handle grievances
- respond to guest requests and complaints professionally and promptly
- maintain hotel brand satisfaction scores
- oversee service quality, operational efficiency, standards compliance, and financial performance
- allocate funds and assist in budget planning
- enforce preventative maintenance program
- produce weekly and monthly reports and inventories
- manage hotel inventories and purchase reconciliations
- participate in sales and revenue management efforts
- coordinate capital improvement projects
- assist in creating and achieving operational goals and profitability objectives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink is built for hospitality recruitment.
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