Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Competitive total rewards package
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry with over 360 locations across North America. As one of the premier entertainment platforms, Lucky Strike offers a broad range of experiential activities including bowling, arcade games, water parks, and family entertainment centers. Additionally, the company owns the Professional Bowlers Association, which is recognized as the major league of bowling and boasts millions of fans worldwide. With a strong emphasis on delivering dynamic and memorable experiences, Lucky Strike Entertainment continues to innovate and expand its influence across various entertainment sectors. For more information,... Show More
Job Requirements
- bachelor's degree
- five plus years of management experience in full service kitchen, bar, restaurant, and food service operations
- basic business math skills
- accounting knowledge
- strong analytical and decision-making capabilities
- excellent communication skills
- ability to manage and lead teams
- flexibility to work varying shifts including weekends, holidays, and extended hours
Job Qualifications
- bachelor's degree
- five plus years of management experience related to full service kitchen, bar, restaurant, and food service operations
- basic business math and accounting skills
- strong analytical and decision-making skills
- strong team player
- exceptional people developer
- customer service pro
- knowledge of pos register systems
- solid communication skills
Job Duties
- help develop financial operational plans and monitor their performance to achieve center financial goals including driving food and beverage sales
- review and control labor costs and other expenses
- manage day-to-day operations including scheduling, planning, organizing, and communicating with team
- supervise and direct regular training for all staff ensuring proficiency in guest service, food and beverage operations, loss prevention, and company standards
- supervise direct reports such as Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers
- conduct regular meetings with management team to review center performance and adjust action plans
- manage multiple departments efficiently
- maintain high team morale and address HR or loss prevention issues
- achieve and maintain guest service goals and resolve customer complaints
- oversee and expand Food and Beverage program ensuring quality standards and guest satisfaction
- work varying shifts including weekends, holidays, and extended hours as needed
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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