Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
performance-based incentives
Employee Discounts
Retirement Plan
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a premier location-based entertainment company operating over 360 venues across North America. The company specializes in providing unique experiential offerings such as bowling, arcade games, water parks, and family entertainment centers. Additionally, Lucky Strike Entertainment owns the Professional Bowlers Association, a major league in bowling with a large and growing media presence attracting millions of fans worldwide. This expansive network of entertainment centers caters to diverse audiences seeking engaging recreational activities combined with excellent customer service and vibrant atmospheres. Lucky Strike Entertainment is dedicated to delivering memorable experiences through exceptional service,... Show More
Job Requirements
- Bachelor’s degree
- 5+ years of full service restaurant management experience
- Ability to work varying shifts including weekends and holidays
- Strong leadership and team management skills
- Excellent problem-solving abilities
- Effective communication skills
- Physical ability to walk, bend, stand for periods and lift objects with assistance
Job Qualifications
- Bachelor’s degree
- 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
- Basic business math and accounting skills
- Strong analytical and decision-making skills
- Exceptional people development skills
- Experience as a customer service professional
- Knowledge of POS register systems
- Solid communication skills
- Ability to thrive in fast-paced environments
Job Duties
- Help develop financial operational plans and budgets and monitor their performance to achieve center’s financial goals including driving food and beverage sales
- Review and control labor costs and other expenses
- Manage day-to-day operations including scheduling, planning, organizing, and communicating effectively with team
- Supervise and direct regular training for staff on guest service, food and beverage operations, loss prevention, and company standards
- Conduct regular meetings with management team to review center performance, profit and loss statements, and adjust action plans
- Address center-level HR or loss prevention issues and maintain team morale
- Ensure guest service goals are achieved and customer complaints are resolved appropriately
- Oversee management and expansion of food and beverage programs, ensuring quality and guest satisfaction
- Work varying shifts including weekends, holidays and extended workdays as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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