Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,600.00 - $69,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
SpringHill Suites by Marriott Boise ParkCenter is a prominent all-suite hotel located in Boise, Idaho, known for delivering spacious and comfortable accommodations paired with exceptional hospitality services. This hotel offers guests a variety of thoughtful amenities, such as complimentary breakfast, easy access to vibrant local attractions including Downtown Boise, the scenic Boise River Greenbelt, Boise State University, and a rich selection of dining and entertainment options. The establishment prides itself on fostering a warm and welcoming atmosphere, making every guest feel cared for and valued. As part of the well-recognized Marriott portfolio, SpringHill Suites emphasizes quality service, comfort, and convenience,... Show More
Job Requirements
- tips (training for intervention procedures) certification required or must be obtained prior to employment
- bachelor’s degree in hotel/restaurant management, business administration, management, or similar or equivalent combination of education and experience
- 5-7 years of hospitality industry experience required
- ability to speak, read, write, and comprehend English
- strong written and verbal communication skills
- proficient computer knowledge including ms office
- ability to work in fast-paced environment
- strong organizational and multitasking skills
- leadership qualities
- ability to work independently and in a team
- ability to assess team member performance fairly
- willingness to work varied schedules including nights, weekends, and holidays
- participation in training and meetings
- authorized to work in the us
Job Qualifications
- tips (training for intervention procedures) certification required or must be obtained prior to employment
- bachelor’s degree in hotel/restaurant management, business administration, management, or similar (preferred) or equivalent combination of education and experience
- 5-7 years of experience in hospitality industry required, 10+ years preferred
- previous general manager experience preferred
- knowledge of sales processes, client base, and general market
- knowledge of revenue management and forecasting business short-term and long-term
- basic to advanced budgeting adherence and financial analysis
- proficient English speaking, reading, writing, and comprehension
- strong written and verbal communication skills
- proficient computer skills including ms office and brand operating systems
- ability to work in fast-paced environment
- ability to prioritize, organize, and manage multiple tasks
- leadership by example
- ability to work independently and as part of a team
- fair and consistent team member performance assessment
- ability to analyze complex information to improve practices
- ability to maintain community relationships
Job Duties
- lead operations of housekeeping, front desk, food and beverage, sales, and engineering departments to maximize financial performance and guest satisfaction
- ensure staff receive proper training including safety and standard operating procedures
- manage human resources by controlling turnover, motivating employees, and focusing on development and retention
- conduct regular staff and employee meetings
- ensure profitability and cohesion among all departments
- delegate authority and supervise work activities
- facilitate open communication to address grievances per company policy
- respond promptly and professionally to guest requests and complaints
- maintain hotel brand satisfaction and guest feedback scores
- oversee service quality, operational efficiency, standards compliance, and financial performance
- allocate funds, authorize expenditures, assist in budget planning
- enforce and maintain preventative maintenance programs
- produce weekly and monthly reports and inventories
- reconcile purchases and approve invoices
- participate in sales and revenue management
- coordinate capital improvement projects
- assist in setting and achieving operational and profitability goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink connects hospitality businesses with candidates.
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