Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
IHOP is a globally recognized restaurant chain known for its welcoming atmosphere and extensive menu offerings, focusing on breakfast items and casual dining experiences. As part of the larger Dine Brands Global portfolio, IHOP has consistently set the standard for family-friendly dining and quality service. With locations across the United States and around the world, the company prides itself on delivering an exceptional guest experience through dedicated team members and a culture of continuous improvement and innovation.
The role of General Manager at IHOP is pivotal in maintaining the high standards of service and operational excellence for an assigned res... Show More
The role of General Manager at IHOP is pivotal in maintaining the high standards of service and operational excellence for an assigned res... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of restaurant management experience
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Ability to interact professionally with guests and team members
- Knowledge of applicable health and safety regulations
- Capacity to handle high-pressure situations calmly
- Effective problem-solving skills
- Ability to maintain confidentiality and uphold company policies
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience
- Strong leadership and interpersonal skills
- Ability to manage budgets and financial reports
- Knowledge of food safety and sanitation regulations
- Excellent customer service and communication skills
- Ability to train and develop team members
- Proficient in inventory management and ordering processes
Job Duties
- Develop and maintain professional functional working relationships with IHOP restaurant hourly team members, Corporate and Regional Team Members, and guests
- Implement IHOP 101 Training program for all restaurant hourly Team Members
- Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for assigned unit
- Manage the restaurant floor and maintain frequency of guest complaints within acceptable limits
- Comply with federal, state and local regulations applicable to assigned unit
- Recruit, train and retain Team Members and maintain turnover within acceptable limits
- Ensure food compliance with SOP in specifications, recipes, plating and garnishes
- Manage inventory and order supplies to meet pars
- Maintain operational condition of equipment, building structure, and premises
- Ensure safety and sanitation practices are maintained and food properly stored
- Develop and maintain a safety program incorporating safety committee and meetings
- Maintain a safe and secure restaurant environment
- Implement national and local marketing promotions with correct POP materials
- Complete all required reports and paperwork
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Find restaurant and hotel jobs on OysterLink.
You may be also interested in: