Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Vision Insurance
Job Description
DoubleTree by Hilton Laredo is a distinguished full-service hotel located in Laredo, Texas, part of the globally recognized Hilton Hotels & Resorts brand. Known for its commitment to hospitality excellence, DoubleTree by Hilton Laredo offers a welcoming atmosphere for business and leisure travelers alike, providing premium accommodations, exceptional service, and a variety of facilities such as meeting spaces, dining options, and recreational amenities. The hotel fosters a company culture grounded in radical honesty and transparency, promoting open communication and valuing the input of every stakeholder including employees, guests, and ownership. This culture creates a supportive, inclusive environment aimed at delivering... Show More
Job Requirements
- Bachelor's degree in Hospitality Management or related field strongly preferred
- 5+ years of experience in hotel senior leadership roles with at least 2 years as a general manager preferred
- Proven success managing financial performance and driving commercial strategies
- Strong background in full-service hotel operations including food and beverage and rooms division
- Proficiency with hotel PMS systems such as Opera Merlin Concerto HeartBeat STR reports
- Exceptional interpersonal and communication skills
- Ability to lead teams and manage multiple departments
- Strong financial acumen and business management skills
- Excellent problem-solving and decision-making abilities
- Availability to work on-site full-time in the USA
Job Qualifications
- 5+ years of experience in hotel senior leadership roles with at least 2 years as a general manager preferred
- Strong background in full-service hotel operations including food and beverage and rooms division
- Proven success managing financial performance and driving commercial strategies
- Deep understanding of hotel PMS systems such as Opera Merlin Concerto HeartBeat STR reports
- Bachelor's degree in Hospitality Management or a related field strongly preferred
- Strategic thinker and results-driven leader
- Exceptional interpersonal and communication skills
- Financially savvy with strong business acumen
- Team builder who motivates and develops future leaders
- Calm decisive and adaptable under pressure
- Deep alignment with hotel brand's values and service culture
Job Duties
- Oversee all day-to-day operations including rooms food and beverage finance HR engineering and sales
- Lead and support department heads to meet performance targets and deliver service excellence
- Ensure hotel operations are in full compliance with brand standards and local regulations
- Analyze operational performance and implement strategies to drive continuous improvement
- Own the hotel’s P&L ensuring alignment with budget and business forecasts
- Collaborate with revenue management and sales teams to optimize occupancy ADR and RevPAR
- Oversee CAPEX planning cost control initiatives and expense management
- Maximize profitability while balancing guest experience and operational efficiency
- Champion the hotel's culture by ensuring high guest satisfaction and scores
- Resolve escalated guest concerns and lead service recovery efforts
- Monitor and respond to guest feedback through reviews surveys and direct communication
- Hire mentor and develop leadership talent across all hotel departments
- Foster a culture of accountability inclusivity and service excellence
- Drive employee engagement through recognition coaching and a positive work environment
- Ensure training and succession plans are in place to support long-term growth
- Serve as primary liaison between hotel ownership and brand corporate teams
- Communicate performance updates forecasts and strategic initiatives to ownership groups
- Represent the hotel in the local business community building partnerships and brand awareness
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink is built for hospitality recruitment.
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