Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,300.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Employer Matching 401K Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
Vacation pay
Holiday pay
Management training
Job Description
Aperture Hotels is a reputable hotel management company known for its extensive portfolio that includes prominent brands such as Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, and other independent hotels. The company prides itself on fostering a dynamic and supportive work environment that encourages both professional and personal growth. Aperture Hotels emphasizes a family-like atmosphere where team members feel valued, respected, and recognized for their achievements. This positive culture is driven by core values including transparency, accountability, active curiosity, embracing growth, creating value for stakeholders,... Show More
Job Requirements
- Minimum two plus years of franchised select service hotel management experience
- Ability to leverage provided technology to effectively manage the property
- Must possess ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail to ownership's high standards with little supervision
- Ability to supervise, delegate, and manage several tasks at once
- Ability to remain calm and in control in emergency or difficult situations
- Ability to work a flexible schedule including weekends
Job Qualifications
- Minimum two years of documented franchised select service hotel management experience
- Ability to leverage technology for property management
- Strong leadership and employee management skills
- Effective multitasking and delegation abilities
- Excellent problem-solving and conflict resolution skills
- Capability to work independently with little supervision
- Strong attention to detail
- Ability to remain calm and composed during emergencies or difficult situations
- Flexibility to work weekends and varied schedules
- Excellent communication and interpersonal skills
- Knowledge of budgeting, forecasting, and financial management in a hotel setting
Job Duties
- Coordinate and actively manage housekeeping, maintenance, breakfast service, and guest reception departments to ensure a consistent, high quality guest experience
- Monitor guest satisfaction scores on a daily basis
- Respond to guest complaints and resolve issues satisfactorily
- Continually monitor local market and competitor set and adjust rates strategically
- Engage local community through CVB, Chamber, and others to stay connected to events
- Implement and maintain an effective sales and marketing plan
- Manage sales director to ensure group bookings, LNRs, and SMERF business
- Engage with guests throughout the day to gain feedback
- Hire, train, and develop new employees
- Delegate duties to maximize labor hours and minimize turnover
- Maintain hotel departments within budget
- Utilize conservative economics in ordering supplies
- Work with ownership on budgets and forecasts
- Supervise deep cleaning and preventative maintenance
- Exceed brand and ownership performance standards
- Ensure complete and accurate reporting to ownership
- Monitor employee labor hours to stay within budget
- Ensure department heads complete responsibilities and checklists
- Inspect rooms weekly
- Submit purchase orders timely
- Be on call 24 hours to assist with any hotel issues
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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