Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
WHSmith is a prominent global travel retailer with a strong presence in over 30 countries, operating more than 1,700 stores worldwide. Its North American division, which includes celebrated brands such as the Marshall Retail Group (MRG) and InMotion, manages a substantial portion of the company’s international retail footprint. Focused primarily on specialty retail stores in airports and resorts across North America, WHSmith offers a dynamic retail environment dedicated to delivering outstanding customer experiences while providing high-quality products tailored to travelers' needs. The company prides itself on its commitment to diversity, equity, and inclusion, actively seeking to build a workforce reflective... Show More
Job Requirements
- High School diploma required
- Bachelor's degree preferred
- 3+ years of multi-unit leadership experience in a retail environment
- Strong understanding of retail financial metrics
- Proficiency in Microsoft Office Suite
- Passion for customer service and results-driven leadership
- Strong communication skills
- Self-motivated highly organized and able to manage multiple priorities efficiently
- Proven ability to lead and inspire teams
Job Qualifications
- Bachelor's degree preferred
- 3+ years of multi-unit leadership experience in a retail environment
- Strong understanding of retail financial metrics KPIs sales forecasting inventory management shrink control etc
- Proficiency in Microsoft Office Suite Word Excel PowerPoint
- Passion for customer service and results-driven leadership
- Strong communication skills both verbal and written
- Proven ability to lead and inspire teams fostering a positive and performance-driven work culture
Job Duties
- Oversee and manage store performance including sales shrink control and all controllable expenses
- Recruit hire and develop high-performing store teams ensuring progressive improvement in store operations
- Coach and mentor Store Managers providing guidance to improve leadership skills and business results
- Maintain strong relationships with property management to address operational concerns and ensure store compliance
- Ensure compliance with all company policies and procedures holding teams accountable for execution
- Utilize performance appraisals ongoing coaching and development plans to cultivate a high-performing management team
- Ensure financial controls and accountability maintaining accurate financial documentation and records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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