Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive base compensation
Benefits package with 401k contribution
Bonus potential up to 30%
Job Description
The hiring establishment is a distinguished hotel that prides itself on delivering unparalleled hospitality services and exceptional guest experiences. As a renowned player in the hospitality industry, the hotel operates with a clear commitment to excellence, innovation, and community engagement. This property boasts a comprehensive range of amenities and services designed to cater to both leisure and business travelers, ensuring every guest's stay is comfortable, enjoyable, and memorable. Seamlessly blending brand standards with personalized service, the hotel has built a strong reputation for operational quality and customer satisfaction. It maintains a strategic presence in its local market while upholding global... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role (GM, AGM, or Director of Operations)
- F&B experience highly desired, required for some locations
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards (if applicable) and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a driver's license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience with at least 2 years in a senior leadership role such as GM, AGM, or Director of Operations
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a driver's license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Duties
- Lead, manage, and motivate all hotel departments ensuring alignment with company goals and brand standards
- Oversee daily hotel operations of all departments
- Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
- Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
- Recruit, hire, train, and develop department leaders and line employees
- Establish performance goals, conduct evaluations, and hold staff accountable
- Ensure compliance with company policies, brand requirements, local laws, and safety regulations
- Collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
- Oversee property maintenance and capital improvement projects to ensure quality standards
- Develop and maintain strong relationships with ownership groups, community partners, and brand representatives
- Handle escalated guest concerns and resolve operational challenges effectively
- Represent the hotel at industry, community, and brand-related events
- Ensure compliance with all labor requirements, company policy and procedure
- Ensure compliance with OSHA and Worker's Compensation programs, reporting and training
- Ensure hiring, discipline, and terminations are conducted according to company SOPs
- Manage all human resources functions including performance management, recruiting, payroll, dispute resolution, and progressive discipline
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink supports hiring across hospitality industries.
You may be also interested in: