Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive base compensation
benefits package
401K contribution
Bonus potential up to 30%
Job Description
The Hotel General Manager (GM) plays a crucial leadership role within a dynamic hospitality establishment, specifically a hotel, where the primary goal is to ensure financial success, operational excellence, and unparalleled guest satisfaction. The hotel industry demands exceptional management skills, innovative strategic planning, and the ability to uphold brand integrity while adapting to evolving market trends. This position is essential in orchestrating various departments within the hotel to work synergistically toward common goals.
This particular hotel is a full-service property that prides itself on delivering high-quality guest experiences while maintaining operational efficiency. Committed to excellence, the hotel supports a ... Show More
This particular hotel is a full-service property that prides itself on delivering high-quality guest experiences while maintaining operational efficiency. Committed to excellence, the hotel supports a ... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience with at least 2 years in a senior leadership role
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards if applicable and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Some locations may require a drivers' license and insurability to operate company vehicles
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field preferred
- 5+ years of progressive hotel management experience with at least 2 years in a senior leadership role (GM, AGM, or Director of Operations)
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- Demonstrated leadership, team building, and employee development skills
- Excellent communication, negotiation, and interpersonal abilities
- Strong problem-solving and decision-making skills
- Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite
- Knowledge of brand standards (if applicable) and ability to maintain compliance
- Ability to thrive in a fast-paced environment and adapt to changing demands
- Bilingual skills are a plus
Job Duties
- Lead, manage, and motivate all hotel departments, ensuring alignment with company goals and brand standards
- Oversee daily hotel operations of all departments
- Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets
- Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction
- Recruit, hire, train, and develop department leaders and line employees
- Establish performance goals, conduct evaluations, and hold staff accountable
- Ensure compliance with company policies, brand requirements, local laws, and safety regulations
- Collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth
- Oversee property maintenance and capital improvement projects to ensure quality standards
- Develop and maintain strong relationships with ownership groups, community partners, and brand representatives
- Handle escalated guest concerns and resolve operational challenges effectively
- Represent the hotel at industry, community, and brand-related events
- Ensures compliance with all labor requirements, compliance with federal, state, and local requirements as well as Company policy and procedure
- Ensures compliance with all OSHA and Worker’s Compensation programs and compliance requirements, reporting and training as directed
- Ensures all hiring practices, discipline and terminations are conducted in accordance with company SOPs and are consistently applied to all associates
- Responsible for all human resources functions on property including performance management, recruiting, hiring, onboarding, payroll administration and processing, dispute resolution, and progressive discipline
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink simplifies hospitality hiring.
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