General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,000.00 - $71,700.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Professional Development
performance bonuses

Job Description

Ramada Plaza Midtown ABQ is a reputable hotel located in Albuquerque, NM, known for providing exceptional hospitality services and a welcoming environment for guests. As part of a larger hotel chain, Ramada Plaza Midtown ABQ combines comfort with convenience, offering guests a range of amenities and high standards of service. The establishment prides itself on maintaining a strong commitment to guest satisfaction, operational excellence, and fostering a positive workplace culture. This dedication to quality and service has established the hotel as a preferred choice for travelers visiting Albuquerque, emphasizing not only comfort and hospitality but also strategic growth in the... Show More

Job Requirements

  • Background in hospitality management
  • Proven experience in hotel management or similar
  • Supervisory experience with diverse teams
  • Knowledge of revenue management and budgeting
  • Exceptional customer service skills
  • Familiarity with front desk and night audit operations
  • Strong leadership and interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Proven strategic planning and execution experience

Job Qualifications

  • Strong background in hospitality management
  • Proven hotel management experience
  • Strong supervisory skills
  • Knowledge of revenue management principles
  • Exceptional customer service skills
  • Familiarity with front desk and night audit procedures
  • Excellent interpersonal and leadership skills
  • Ability to multitask while maintaining attention to detail
  • Experience in strategic planning and execution
  • Leadership that inspires team engagement
  • Experience supervising and developing staff
  • Passion for hospitality and team success

Job Duties

  • Oversee daily hotel operations
  • Focus on guest satisfaction and revenue management
  • Lead and manage hotel operations ensuring policy compliance
  • Supervise staff across multiple departments
  • Develop and implement revenue management and budgeting strategies
  • Foster a positive work environment encouraging teamwork
  • Oversee guest relations and promptly address complaints
  • Conduct property inspections for cleanliness and safety
  • Manage hiring, training, and performance evaluations
  • Coordinate night audits for accurate financial reporting
  • Utilize multi-line phone systems effectively
  • Maintain communication with guests and staff in multiple languages

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

OysterLink is a restaurant, hospitality, and hotel job platform.

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