Lucky Strike Entertainment logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $95,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
Life insurance

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world's leading location-based entertainment companies. With a sprawling network of over 360 venues across North America, Lucky Strike Entertainment specializes in offering unique and memorable experiences through bowling, arcade amusements, water parks, and family entertainment centers. The company is not only a pioneer in creating lively entertainment hubs but also owns the Professional Bowlers Association, the acclaimed major league of bowling, which has a vast global fan base. By combining entertainment with high-quality hospitality and engaging social events, Lucky Strike Entertainment aims to deliver unparalleled enjoyment for... Show More

Job Requirements

  • bachelor’s degree
  • 5+ years of management experience in full service kitchen, bar, restaurant, or food service operations
  • strong analytical and decision-making skills
  • basic business math and accounting knowledge
  • excellent communication skills
  • ability to work flexible shifts including weekends and holidays
  • physical ability to walk, bend, stand for periods, and lift objects with assistance

Job Qualifications

  • 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • basic business math, accounting skills, and strong analytical/decision-making skills
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems
  • solid communication skills

Job Duties

  • help develop financial operational plans/budgets and monitor their performance to achieve your center’s financial goals, including driving food & beverage sales
  • review and control labor costs and other expenses
  • manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team
  • supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and company operating standards
  • manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction
  • help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
  • achieve and maintain overall guest service goals
  • ensure that customer complaints are resolved appropriately and that guests are completely satisfied
  • oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • work varying shifts, including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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