Wawa, Inc. logo

Wawa, Inc.

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee Stock Ownership Plan (ESOP)
401(k) with matching
education assistance program
store discounts
Paid Time Off
Paid parental leave

Job Description

Wawa, Inc. is a renowned convenience store and gas station chain headquartered in the United States, best known for its commitment to customer service, quality products, and community engagement. Established decades ago, Wawa has grown into a trusted brand serving millions of customers with fresh food options, fuel, and friendly service. The company prides itself on cultivating a culture where Associates are more than employees — they are owners and vital contributors to the brand's success. Wawa values teamwork, innovation, and community support, striving to make life better every day through company-wide initiatives and heartfelt customer interactions. Wawa offers career... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Job Qualifications

  • High school diploma or GED equivalent
  • Proven leadership experience in fast-paced retail, food service, or fuel environments
  • Proven ability to coach, develop, and inspire career growth in individuals
  • Excellent communication, customer service, and relationship-building skills
  • Highly organized, detail-oriented, and able to manage multiple priorities independently
  • Skilled in problem-solving, critical thinking, and decision-making
  • Solid understanding of store financials and their impact on business performance
  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Job Duties

  • Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
  • Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
  • Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
  • Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
  • Champion company initiatives, communicate the "why" behind changes, and ensure successful implementation and long-term adoption of programs and processes
  • Create an inclusive, collaborative team culture focused on achievement, motivation and customer service
  • Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
  • Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding
  • Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
  • Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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