Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,600.00 - $71,200.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Employer Matching 401K Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
Vacation pay
Holiday pay
Management training
Job Description
Hotel Indigo Atlanta Vinings is a distinguished boutique hotel located in one of Atlanta's most inviting neighborhoods, offering guests a unique blend of Southern charm and contemporary style. As part of the esteemed Aperture Hotels management portfolio, which includes renowned brands such as Hilton Garden Inn, Homewood Suites, and Courtyard by Marriott, Hotel Indigo Atlanta Vinings stands out by showcasing the vibrant character of its local community through personalized service and a warm, welcoming atmosphere. Aperture Hotels is highly regarded for fostering a positive work environment where team members feel respected, valued, and inspired to grow professionally and personally. The... Show More
Job Requirements
- Minimum 2+ years of documented, franchised select service hotel management
- Ability to leverage provided technology to effectively manage the property
- Must possess an ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail, to ownership's high standards, with little supervision
- Ability to supervise, delegate, and manage several tasks at once
- Ability to remain calm and in control in emergency or difficult situations
- Ability to work a flexible schedule, including weekends
Job Qualifications
- Minimum 2+ years of franchised select service hotel management experience
- Proven leadership and team management skills
- Strong problem-solving and guest service abilities
- Experience in revenue management and budgeting
- Excellent communication and interpersonal skills
- Ability to manage multiple departments and tasks simultaneously
- Knowledge of hotel technology systems
- Commitment to high standards and detail-oriented
Job Duties
- Coordinate and actively manage housekeeping, maintenance, breakfast service, and guest reception departments to ensure a consistent, high quality guest experience
- Monitor guest satisfaction scores daily
- Respond to guest complaints and resolve issues satisfactorily
- Monitor local market and competitor set to strategically calibrate rates for revenue maximization
- Engage with the local community through CVB, Chamber, and other organizations
- Implement and maintain effective sales and marketing plans
- Manage the sales director to ensure group bookings, LNRs, and SMERF business
- Engage with guests to obtain feedback
- Hire, train, and develop employees
- Delegate duties to optimize labor hours and minimize turnover
- Maintain all hotel operations within budget
- Work with ownership to create budgets and forecasts
- Supervise deep cleaning and preventative maintenance initiatives
- Ensure compliance with brand and ownership performance standards
- Complete and submit all required reporting
- Monitor and control employee labor hours
- Inspect rooms regularly with housekeeping
- Submit purchase orders to home office timely
- Be on call 24 hours to assist with hotel issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: