Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Springhill Suites by Marriott is a well-established hotel brand renowned for its blend of comfort, style, and value, targeting both business and leisure travelers. As part of a globally recognized hospitality group, Springhill Suites emphasizes service excellence, contemporary design, and guest satisfaction. The brand is committed to delivering an exceptional stay experience by integrating modern amenities with thoughtful touches tailored to the needs of its guests. Opening a new property is a monumental step, involving carefully coordinated efforts to ensure seamless launch and long-term operational success. The new Springhill Suites by Marriott in Surprise is poised to become a distinguished... Show More
Job Requirements
- Minimum 5 years of experience as a General Manager with at least 2 hotel openings
- Strong knowledge of hotel operations, finance, HR, and marketing
- Exceptional leadership, communication and organizational skills
- Ability to work under pressure and manage multiple priorities
- Bachelor's degree in Hospitality Management or related field preferred
- Familiarity with Marriott brand standards and systems preferred
- Possess a valid driver's license and ability to drive to customer appointments
Job Qualifications
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum 5 years of experience as a General Manager with at least 2 hotel openings
- Strong knowledge of hotel operations, finance, HR, and marketing
- Exceptional leadership, communication and organizational skills
- Ability to use analytical skills for measuring business potential and value
- Ability to successfully interact with all levels of customers and hotel management
- Proficiency in computer skills including word processing, spreadsheets, and brand-specific Property Management Systems
Job Duties
- Collaborate with ownership and corporate teams to develop and execute the pre-opening plan
- Oversee construction progress, FF&E installation, and ensure compliance with brand standards
- Recruit, hire, and train department heads and staff
- Establish operational policies, SOP's, and service standards
- Coordinate licensing, permits, and regulatory compliance
- Develop and manage pre-opening budget and timelines
- Lead marketing and sales initiatives to build brand awareness and drive bookings
- Ensure readiness for soft and grand openings events
- Monitor guest feedback and implement service improvements
- Drive revenue generation and cost control strategies
- Foster a culture of excellence, accountability, and continuous improvements
- Represent the hotel in the community and build strategic partnerships
- Develop short term and long term financial and operational plans for the hotel
- Prepare the annual hotel budget
- Monitor hotel performance through analysis of guest satisfaction systems and financial reports
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
- Implement and maintain local and national sales/marketing programs
- Establish and maintain a pro-active human resource function for employee motivation, training and development, benefit administration and compliance
- Establish and maintain preventative maintenance programs
- Maintain security functions for assets and personal safety
- Implement and maintain two-way communication systems across departments
- Develop new programs for guest satisfaction and operational excellence
- Manage compliance with company policies and government regulations
- Reward employees who meet or exceed guest expectations
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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