Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $105,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Life insurance
Disability insurance
401(k) Plan
Paid Time Off
Employee wellness programs
Professional development opportunities
Job Description
Exos, a premier and innovative coaching company with nearly 30 years of dedication to promoting holistic health and fitness, is seeking an experienced General Manager to join their team in Chicago, IL. Exos is renowned for its evidence-based coaching methodology applied across various sectors including corporate wellness, elite athlete training, military readiness, and more. Their mission centers around preparing individuals for the moments that matter—whether in professional settings or athletic pursuits. Exos offers a comprehensive suite of employer solutions such as on-site fitness center management, coaching, classes, digital app support, immersive team-building experiences, executive coaching, and personal development programming. Their... Show More
Job Requirements
- Five years management experience within the fitness industry including overseeing operations and client relationships
- Bachelor's degree in fitness or business-related fields
- Ability to work flexible hours including occasional evenings and weekends
- Proven leadership and supervisory capabilities
- Strong communication skills both written and oral
- Proficient in Google Docs, Excel and CRM systems
- Demonstrated problem-solving abilities with operational issues
- Outgoing and professional demeanor
Job Qualifications
- Bachelor's degree in fitness or business-related fields
- Five years management experience within the fitness industry including overseeing operations and client relationships
- Demonstrated success in increasing programming participation in a fitness and wellness facility
- Scheduling flexibility to work occasional evenings and weekends
- Experience managing sales, personal and group training, operations, group programming and customer service
- Excellent written and oral communication skills
- Strong leadership, interpersonal and supervisory skills
- Ability to anticipate, manage and solve operational issues regularly
- Proficiency in Google Docs, Excel and various CRM systems such as CSI and Spectrum
- Outgoing personality
Job Duties
- Hire, supervise, mentor and evaluate department managers (Fitness, Group Exercise, Membership Sales, Customer Service)
- Develop site as a Center of Excellence with Subject Matter Experts
- Foster and manage quality relationships with client and site members
- Drive, track and report on key metrics regularly
- Complete P/L influence and control
- Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and act as marketing liaison
- Ensure excellent customer service and responsiveness
- Understand and commit to the mission and vision of the client's Fitness and Wellbeing Program
- Interact with other departments and amenities teams including restaurant, food services, medical and physical therapy
- Develop department budgets and strategic business plan and monitor monthly progress
- Support other EXOS sites and projects as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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