Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
mental health benefits
ESOP
401(k) with matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Job Description
Wawa, Inc., a leading convenience store and fuel retailer, is recognized for its commitment to outstanding customer service and community engagement. Established in 1964, Wawa operates over 900 stores in the United States, offering a wide range of fresh food, beverages, fuel, and other convenience products. The company's culture focuses on inclusivity, respect, and opportunities for career growth, making it a preferred employer in the retail and food service sectors. Known for its forward-thinking approach and dedication to employee well-being, Wawa provides extensive benefits such as medical, dental, vision, mental health support, and an Employee Stock Ownership Plan (ESOP). With... Show More
Job Requirements
- High school diploma or GED equivalent
- flexible availability to work various shifts, including weekends and holidays
- proven leadership experience in fast-paced retail, food service, or fuel environments
- proven ability to coach, develop, and inspire career growth in individuals
- excellent communication skills
- strong customer service abilities
- ability to build and maintain relationships
- highly organized and detail-oriented
- capable of managing multiple priorities independently
- problem-solving skills
- critical thinking skills
- decision-making abilities
- understanding of store financials
- ability to recognize trends and drive change
Job Qualifications
- High school diploma or GED equivalent
- flexible availability to work various shifts, including weekends and holidays, to meet business needs
- proven leadership experience in fast-paced retail, food service, or fuel environments
- proven ability to coach, develop, and inspire career growth in individuals
- excellent communication, customer service, and relationship-building skills
- highly organized, detail-oriented, and able to manage multiple priorities independently
- skilled in problem-solving, critical thinking, and decision-making
- solid understanding of store financials and their impact on business performance
- demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
Job Duties
- Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations
- own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans
- analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability
- monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
- ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives
- champion company initiatives, communicate the 'why' behind changes, and ensure successful implementation and long-term adoption of programs and processes
- create an inclusive, collaborative team culture focused on achievement, motivation and customer service
- hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback
- maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation
- ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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