Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,100.00 - $73,400.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Gym membership
Professional development opportunities
Job Description
Our company is a leading fitness club dedicated to providing a welcoming and supportive environment where members of all fitness levels can thrive in a judgment-free atmosphere. As a well-established fitness organization, we are committed to delivering exceptional customer service, maintaining top-notch facilities, and promoting overall wellness through a range of innovative programs and services. Our clubs are known for their friendly staff, clean and safe environment, and motivation to help members achieve their health and fitness goals in a positive and encouraging setting. We prioritize continuous improvement and employee development while ensuring financial success and operational excellence at every... Show More
Job Requirements
- High school diploma or equivalent
- previous managerial experience in a fitness or recreation facility
- ability to lead and motivate a team
- excellent communication skills
- strong organizational skills
- proficiency with payroll and scheduling software
- ability to work flexible hours including evenings and weekends
- commitment to upholding a positive club atmosphere
- knowledge of basic accounting and financial procedures
- physical ability to participate in operational tasks as needed
Job Qualifications
- Proven experience in management or supervisory roles within the fitness industry
- strong leadership and team development skills
- excellent communication and interpersonal abilities
- customer service oriented with a passion for creating positive member experiences
- knowledge of payroll administration and financial management
- ability to handle employee relations with professionalism
- proficient in marketing promotion management
- strong organizational and multitasking skills
- familiarity with health and safety regulations in a fitness club environment
- problem-solving skills and ability to handle escalated issues effectively
Job Duties
- Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure your team follows superior customer service guidelines
- recruit, hire, train and develop a high performing team consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians
- schedule team and ensure all shifts are covered
- lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals
- administration and processing of all weekly employee payroll
- resolve employee issues or concerns, exercising diplomacy and professionalism
- escalate member, staff and club issues to Area Manager
- involved in all front desk related activities including answering phones, checking members into the system, facilitating member requests, issues and questions, taking prospective members on tours, new member sign up, ensuring prompt opening and closing of gym
- oversee cleanliness and maintenance of facility
- ensure safety of team, members and club property
- determine and communicate equipment repair in a timely manner
- manage marketing efforts by ensuring that your team is aware and trained on all marketing promotions
- authorize expenditures and refunds
- make daily bank deposits, if applicable
- prepare all HR related forms and send to Corporate Payroll Team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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