Lucky Strike Entertainment logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $105,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Quarterly bonus

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the premier location-based entertainment platforms across North America. With a vast network exceeding 360 locations, Lucky Strike Entertainment is synonymous with top-tier experiential offerings that range from bowling and amusements to water parks and family entertainment centers. The company also owns the Professional Bowlers Association, recognized worldwide as the major league of bowling, which also serves as a thriving media property attracting millions of fans globally. The company prides itself on delivering not only memorable guest experiences but also fostering a vibrant, dynamic environment where both customers and... Show More

Job Requirements

  • bachelor’s degree
  • 5 or more years of management experience in full service kitchen bar restaurant and food service operations
  • strong analytical and decision-making skills
  • excellent communication skills
  • ability to work varying shifts including weekends holidays and extended workdays
  • ability to walk bend stand for periods of time
  • ability to lift objects with some assistance

Job Qualifications

  • 5+ years of management experience related to full service kitchen bar restaurant and food service operations
  • bachelor’s degree
  • basic business math accounting skills and strong analytical and decision-making skills
  • strong team player
  • exceptional people developer
  • customer service professional
  • knowledge of POS register systems
  • solid communication skills

Job Duties

  • help develop financial operational plans and budgets and monitor their performance to achieve your center’s financial goals including driving food and beverage sales
  • review and control labor costs and other expenses
  • manage the day-to-day operations of your center including scheduling planning organizing and communicating effectively with your team
  • supervise and direct regular training for all staff members ensuring their proficiency in guest service food and beverage operations loss prevention and company operating standards
  • supervise direct reports which may include assistant general managers facility managers kitchen managers and event managers
  • manage multiple departments and conduct regular meetings with management team to review performance and offer direction
  • review profit and loss statements weekly and monthly and adjust action plans accordingly
  • maintain high team morale and address center-level HR and loss prevention issues
  • achieve and maintain overall guest service goals ensuring customer complaints are resolved appropriately
  • oversee and expand your center’s food and beverage program ensuring highest quality standards and exceptional guest satisfaction
  • provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • work varying shifts including weekends holidays and extended workdays as needed by your center

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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