Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,700.00 - $68,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
We are a leading franchisee of GoTo Foods, the franchisor brand behind well-known international quick-service restaurant chains including Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. With numerous locations spanning the United States, we pride ourselves on delivering exceptional quality and customer satisfaction through our retail food establishments. Our commitment to excellence is reflected in our passionate team and operational standards that emphasize guest experience, consistent product quality, and efficient store management. As we continue to expand and uphold our reputation, we are eager to welcome dedicated professionals to join our amazing team and contribute to our growth and success.
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Job Requirements
- High school diploma or equivalent
- minimum of 3 years supervisory experience in retail or food service
- ability to work flexible hours including weekends and holidays
- strong problem-solving and decision-making skills
- must be able to work on feet for extended periods
- must have reliable transportation
- ability to manage and lead a diverse team
- basic computer skills for scheduling and reporting
Job Qualifications
- Proven experience in retail or food service management
- strong leadership and organizational skills
- excellent communication and interpersonal skills
- ability to manage financial targets including sales, labor, and cost control
- knowledge of safety and health regulations relevant to food service
- experience in staff recruitment, training, and development
- ability to handle cash and financial reporting accurately
- capable of managing inventory and maintaining equipment
- proficiency in coordinating marketing and promotional activities
Job Duties
- Achieve sales, labor, and food cost targets for store profitability
- supervise and direct store staff and make staffing decisions with appropriate approvals
- ensure guest satisfaction and maintain product quality and safety standards
- manage cash handling and timely processing of financial reports
- monitor inventory levels, production efficiency, and control waste and unauthorized giveaways
- recruit, interview, hire, train, and evaluate staff
- enforce uniform and appearance standards
- create and manage staff schedules, including personal schedule coordination
- provide leadership including coaching, counseling, disciplining, and terminating employees
- conduct physical inventory and ensure accurate employee timekeeping
- review and authorize vendor invoices and maintain equipment and facility maintenance
- coordinate promotional, marketing, and public relations activities
- comply with all company policies and relevant federal and state regulations
- serve as a working manager collaborating with front-line team members
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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