Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
management incentive performance plan
401(k) retirement plan with company match
Paid Time Off
training and leadership development program
Dining Discounts
Job Description
Ruth's Chris Steak House, established in 1965, is renowned for defining The American Steak House and continues to lead the industry with its commitment to delivering premier dining experiences and fostering an empowering workplace culture. As a distinguished upscale restaurant brand, Ruth's Chris is dedicated to maintaining the tradition of excellence through superior food quality, exceptional service, and a strong community presence. Known for its high standards and signature sizzling steaks, Ruth's Chris Steak House has become a symbol of luxury and quality in the hospitality industry.
Joining Ruth's Chris Steak House means becoming part of an elite te... Show More
Joining Ruth's Chris Steak House means becoming part of an elite te... Show More
Job Requirements
- Demonstrate exceptional guest service mentality
- Place high priority on the guest
- Promote a superior individualized dining experience
- Interact regularly and genuinely with guests
- Provide pressure point relief to team as needed
- Proactively build and nurture community relationships
- Demonstrate a passion for food
- Actively support the brand concept
- Model and promote adherence to brand standards
- Seek opportunities to promote the brand within the community
- Create and maintain morale, pride and team spirit
- Develop an environment based on values and operating principles of RCSH
- Work well with others
- Demonstrate open, respectful communication style
- Select, train, and develop talented team members
- Build mutual respect, confidence, and trust
- Demonstrate confidence and lead by example
- Set and uphold high standards and expectations
- Enforce accountability for performance and results
- Direct and coordinate all restaurant activities
- Foster open communication
- Handle performance issues fairly
- Demonstrate strong interest in developing others
- Serve as mentor and coach
- Provide continual feedback
- Celebrate success and reward achievements
- Create a succession plan
- Demonstrate patience and understanding
- Listen effectively
- Demonstrate basic computer skills including Microsoft Word, Excel and Outlook
- Able to read, interpret and act upon profit and loss data
- Think big picture when setting goals
- Identify and monitor business trends
- Strong attention to detail
- Evaluate options to make best decisions
- Think creatively to solve problems
- Anticipate and catch issues before they arise
- Demonstrate effective organization and time management
- Take ownership of front of house operations
- Respond with urgency
- Handle pressure effectively
- Respond flexibly to changing demands
- Stay focused and productive
- Maintain professional demeanor and appearance
- Take proactive steps for ongoing training and development
Job Qualifications
- Extensive experience leading a high-volume, upscale concept restaurant
- Wine knowledge required, experience as a sommelier preferred
- Servsafe Food and Alcohol certification preferred
- Some culinary experience or training a plus
- Formal business education or a restaurant management degree a plus
- Above average computer skills including familiarity with Microsoft Word, Excel and Outlook
Job Duties
- Conduct facility walk through (interior and exterior) to ensure a clean, safe and guest-friendly atmosphere and ambiance
- Complete administrative office work including answering emails and voicemails, entering sales reports, paying invoices, checking deliveries
- Review previous day’s sales reports to ensure accuracy and resolve discrepancies
- Communicate effectively with management team, Regional Vice President, and corporate staff regarding business operations
- Review reservations and events scheduled for each day to ensure proper staffing
- Perform kitchen and bar line check and review inventory needs with Chef
- Set, submit and achieve budgeted sales and profit levels
- Conduct pre-shift meetings with staff
- Provide motivational leadership and follow up to staff
- Rotate through stations during service to monitor and provide feedback
- Interact regularly with guests to ensure a superior dining experience
- Complete closing duties including entering tips, payroll, and submitting sales reports
- Facilitate weekly manager’s meetings to review staffing and training needs
- Monitor inventory and ordering to ensure effective operations
- Plan and execute local marketing and public relations activities
- Recruit, hire, orient, and train restaurant personnel
- Conduct timely performance reviews and create development plans
- Review confirmed and pending banquets/special events
- Attend training courses and seminars
- Build relationships within the community
- Develop business through catering and private dining sales
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: