Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $33.65
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Performance bonus
Professional development opportunities
Job Description
Our company is a dynamic and community-focused cafe dedicated to delivering exceptional customer experiences and high-quality products. As a prominent player in the foodservice industry, we pride ourselves on fostering a welcoming environment where guests feel valued and employees thrive. We are committed to building strong connections within our local community through outreach, events, and ambassador programs. The cafe operates with a passionate team that shares a dedication to operational excellence, innovation, and continuous improvement.
We are seeking a General Manager who will be pivotal in driving the overall success of our cafe. This full-time, non-exempt role offers an ... Show More
We are seeking a General Manager who will be pivotal in driving the overall success of our cafe. This full-time, non-exempt role offers an ... Show More
Job Requirements
- Bachelor's degree preferred
- minimum of 3 years of management experience in a cafe or foodservice environment
- ability to work approximately 45 hours per week including weekends
- strong interpersonal and communication skills
- proficiency in managing budgets and financial reports
- capacity to lead and mentor staff with empathy
- physical ability to be present on the cafe floor regularly
- familiarity with safety and sanitation standards
- valid food handling certification
Job Qualifications
- Proven experience in managing a cafe or similar hospitality environment
- strong leadership and team management skills
- excellent knowledge of P&L management and cost control
- ability to recruit, motivate, and develop a high-performing team
- experience with community outreach and event coordination
- competency in scheduling and labor management
- understanding of inventory management and ordering processes
- ability to foster a safe and respectful workplace
- strong communication and feedback skills
- capability to perform front-of-house and back-of-house duties
- problem-solving skills regarding facilities and maintenance issues
Job Duties
- Recruit and motivate an excellent team
- oversee recruiting and new hire onboarding
- plan trainings and development for the team
- implement regular employee check ins to provide and pull feedback
- perform disciplinary actions when necessary
- coach and guide the AGM
- meet or exceed sales goals
- engage in community outreach, events, and ambassadorship
- review and action on the P&L
- manage labor and COGS within budget
- write effective schedules and approve timesheets
- manage pars and end of period inventory
- strategically cover call outs
- coach and correct ordering
- foster a safe and clean cafe environment for guests and employees
- own preventative maintenance for the cafe
- ensure a safe and respectful working environment for all employees and guests
- attend weekly management meetings
- give clear and direct feedback to staff
- execute all duties of either FOH or BOH at the highest level
- execute all duties of the other discipline at a baseline functionality level
- address common facilities maintenance issues autonomously
- organize shop-specific events and programming
- work with team to maintain inventory
- find inventive ways to increase revenue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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