Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee Discounts
Career Development
Job Description
This opportunity is offered by an established extended stay hotel dedicated to providing comfortable, long-term lodging solutions for travelers such as business professionals, relocating families, and individuals seeking a home-like environment away from home. The hotel is known for its commitment to exceptional guest experiences tailored to meet the unique demands of extended-stay customers, blending the convenience of hotel services with the comforts of home. The company prides itself on maintaining high standards in cleanliness, guest service, operational efficiency, and community engagement while fostering a welcoming atmosphere for every guest.
The General Manager role holds critical responsibility for the comprehensi... Show More
The General Manager role holds critical responsibility for the comprehensi... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or a related field preferred
- minimum 3-5 years of hotel management experience, preferably extended stay or limited service property
- proven track record of achieving revenue, occupancy, and guest satisfaction goals
- experience with property management systems and revenue management tools
- strong leadership and organizational skills
- excellent financial abilities
- exceptional communication skills
- knowledge of local market and guest needs
- hands-on and proactive management style
- proficiency in Microsoft Office and hotel software
- flexibility to work weekends, evenings, and holidays
- availability for on-call emergencies
- ability to engage actively with guests and staff
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field preferred
- minimum 3-5 years of hotel management experience, preferably in extended stay or limited service properties
- proven track record of achieving revenue, occupancy, and guest satisfaction goals
- experience with property management systems such as Opera, OnQ, or PMS systems and revenue management tools
- strong leadership, decision-making, and organizational skills
- excellent financial and analytical abilities
- exceptional communication and interpersonal skills
- knowledge of local market dynamics and extended-stay guest needs
- hands-on, proactive management style
- proficiency in Microsoft Office Suite and hotel software systems
Job Duties
- Oversee all aspects of hotel operations including front desk, housekeeping, maintenance, and sales
- ensure smooth, efficient property functioning in accordance with brand and company standards
- monitor daily, weekly, and monthly performance metrics including occupancy, ADR, and RevPAR
- maintain compliance with safety, health, and security regulations
- ensure guest rooms and public areas are clean, well-maintained, and properly stocked for long-term stays
- foster a welcoming, home-like atmosphere for extended-stay guests
- promptly handle guest concerns and feedback maintaining high service standards
- build and maintain relationships with long-term guests to encourage retention and positive reviews
- implement guest service programs enhancing comfort and convenience for extended-stay travelers
- develop and manage annual budgets, forecasts, and financial reports
- monitor revenue streams and expenses to achieve profitability targets
- review and approve invoices, payroll, and purchasing requests
- ensure cost control measures are implemented for labor, supplies, and utilities
- collaborate with corporate or regional teams on pricing strategies and yield management
- drive local sales efforts to attract extended-stay, corporate, and relocation business
- maintain strong relationships with local businesses, relocation companies, and travel partners
- develop and execute property-level marketing plans and promotions
- monitor competitive set performance and market trends to identify new opportunities
- recruit, train, and manage all property staff including front office, housekeeping, and maintenance teams
- foster a culture of teamwork, accountability, and hospitality excellence
- conduct regular performance reviews, provide coaching, and identify staff development opportunities
- ensure sufficient staffing levels to meet operational and guest needs
- lead by example with professionalism, integrity, and a service-first attitude
- oversee property maintenance and capital improvement projects ensuring guest comfort and asset protection
- ensure compliance with brand standards, fire and life safety codes, and local ordinances
- conduct regular inspections of rooms and public areas to maintain brand quality and cleanliness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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