Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
bonus potential
free meals while working
College Assistance
Education Rewards
GED assistance
Company Chaplain
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K
Employee assistance program
Unity Care
Job Description
Wendy's is a renowned international fast-food restaurant chain established in 1969, recognized for its fresh, quality food and exceptional customer service. As one of the leading quick-service restaurants in the world, Wendy's operates thousands of locations globally, continuously striving to deliver a superior dining experience to its customers. The company's commitment to quality, community, and innovation has made it a trusted brand for millions of people who enjoy fresh, made-to-order meals in a welcoming environment. This particular Wendy's location is part of Manna Inc., a Louisville, KY-based affiliate known for its dedication to diversity, inclusion, and fostering a respectful workplace... Show More
Job Requirements
- Ability to stand for extended periods 4-8+ hours with periodic breaks
- Perform repetitive motions including frequent use of hands and arms for various tasks
- Frequent bending stooping squatting stretching twisting and reaching overhead
- Capability to walk stairs and use step ladder as needed
- Occasional sitting talking and active listening as required
- Ability to lift and carry up to 50 pounds regularly using proper lifting methods
- Ability to move quickly and efficiently in kitchen environment
- Compliance with food safety and sanitation regulations
- Flexible scheduling availability including nights weekends and holidays
- Ability to work in loud fast-paced environment
- Exposure to varying temperatures hot kitchen and cold storage areas
- Awareness and use of personal protective equipment for safety
- Adaptability to indoor and outdoor work settings
- Awareness of potential hazards such as hot surfaces sharp objects and wet floors
Job Qualifications
- At least 2 years of management experience in restaurant or hospitality industry
- Strong background in operations staff management and customer service
- Experience in fast-casual or quick-service restaurant preferred
- Proven ability to lead develop team and manage performance
- Excellent customer service skills with complaint resolution
- Experience managing budgets controlling costs and achieving financial targets
- Strong problem-solving skills with ability to analyze and develop solutions
- Excellent verbal and written communication skills
- Ability to manage multiple priorities tasks and staff efficiently
- Strong attention to detail especially in food quality cleanliness and safety compliance
Job Duties
- Oversee all daily restaurant operations ensuring cleanliness and efficiency
- Ensure Wendy's operational standards for food quality service cleanliness and food safety are met
- Implement and maintain food preparation storage and serving systems per company guidelines
- Manage food inventory stock levels and ordering to minimize waste and maximize profitability
- Ensure compliance with safety sanitation and health regulations including regular safety checks and audits
- Recruit hire train and develop team members fostering respect professionalism and customer service
- Lead motivate and guide staff to achieve operational and service excellence
- Conduct performance evaluations offer coaching and address performance issues
- Schedule and assign tasks to staff managing labor costs and operational efficiency
- Create a positive inclusive work environment fostering teamwork collaboration and morale
- Oversee financial aspects including controlling food labor and operational costs
- Review financial performance and adjust strategies to meet financial goals
- Create and manage budget ensuring spending stays within limits maximizing profitability
- Perform financial reports and maintain proper cash-handling procedures
- Drive revenue growth through marketing promotions and customer service
- Control inventory order supplies and reduce waste to ensure profitability
- Ensure a customer-first mentality delivering outstanding service
- Handle customer complaints concerns and feedback professionally ensuring positive resolution
- Monitor customer satisfaction and strive for service quality improvement
- Maintain a clean friendly and welcoming restaurant environment
- Assist with staffing schedules ensuring proper coverage during peak hours within budget
- Monitor labor costs and adjust staffing levels as necessary
- Manage employee timecards approve shift changes and payroll
- Ensure adherence to Wendy's policies and federal state and local regulations
- Implement and ensure compliance with health safety labor laws and company guidelines
- Provide reports to District Area Manager on performance challenges and opportunities
- Conduct restaurant audits to ensure policy and procedure adherence
- Maintain accurate records of schedules payroll inventory and finances
- Lead local marketing efforts through promotions community outreach and loyalty initiatives
- Implement company promotions and events to increase brand awareness
- Develop relationships with local community to foster loyalty and brand recognition
- Respond effectively to emergencies accidents or operational disruptions
- Follow protocols to resolve issues quickly minimizing business impact
- Train staff on emergency procedures preparing them for unexpected situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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