Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $51,300.00 - $76,600.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts
Job Description
TPG Hotels, Resorts & Marinas is a nationally recognized hotel management company known for its exemplary service and operational excellence within the hospitality industry. Managing a diverse portfolio of hospitality assets ranging from focused-service hotels and lifestyle resort properties to upper upscale luxury accommodations and nautically based hospitality venues, TPG stands out as a leader in delivering top tier guest experiences as well as strong financial performance for investment partners. As a prominent third-party operator, TPG Hotels is committed to acting as a trusted steward on behalf of capital partners, ensuring that every property consistently fulfills its brand promise and... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or a related field
- Several years of experience in hotel management or related roles with increasing responsibilities
- Proven success in managing hotel financial performance, guest satisfaction, and revenue growth
- Strong leadership and team management skills
- Ability to develop and implement budgets and operational plans
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Several years of experience in hotel management or related roles with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in financial performance (P&L), guest satisfaction (branded hotel GSS or similar scores), and revenue performance (STAR)
- Track record of employment stability
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success
- Ability to drive GOP, flow thru and NOI per key
Job Duties
- Provide strong leadership to the hotel staff, fostering a positive and productive work environment
- Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews
- Develop and implement strategies to enhance employee engagement and promote teamwork
- Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
- Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction
- Monitor guest reviews and ratings, implementing improvements as needed
- Develop and manage the hotel's annual budget, monitoring financial performance and implementing cost-saving measures
- Maximize revenue through effective pricing strategies, sales initiatives, and upselling opportunities
- Review P&L and other financial reports to make informed decisions and achieve profitability goals
- Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue
- Identify new business opportunities, partnerships, and promotional activities to attract and retain guests
- Partner with Engineering team to maintain the physical condition of the hotel, ensuring proper upkeep and adherence to safety standards
- Oversee maintenance, repairs, and renovations are being completed as scheduled and necessary
- Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards, as well as company and brand standards
- Stay up-to-date with industry trends, changes in regulations, and best practices
- Prepare regular reports for the hotel's owners or corporate management, detailing financial performance, operational updates, and strategic plans
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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