Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Professional Development
Employee assistance program
performance bonuses
flexible schedule
Job Description
This opportunity is with a prestigious luxury condominium property located in the vibrant Kakaako area. Known for its modern and upscale living environment, this condominium offers residents an exceptional lifestyle complemented by high-quality facilities and services. The property prides itself on maintaining top-tier standards in building management, ensuring that every aspect from communication to maintenance and financial oversight is handled with the utmost professionalism and efficiency. The organization values integrity, teamwork, and superior customer service, which are integral to fostering a thriving community for its residents.
The role of the General (Resident) Manager is pivotal to the smooth and success... Show More
The role of the General (Resident) Manager is pivotal to the smooth and success... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 3 years of experience as a General Manager in a high-rise luxury condominium or 5 years management in related industries
- Minimum 3 years leading a team of 10 to 25 employees
- Ability to work a flexible schedule including on-call duties
- Professional written and verbal communication skills in English
- Strong critical thinking and decision-making ability
- Skilled in resolving resident concerns respectfully
- Project management competency
- Strong interpersonal skills and teamwork
- Coaching experience
- Ability to communicate effectively
- Proficiency with Microsoft Office and other software
- Residing onsite required
Job Qualifications
- Bachelor's degree preferred in hospitality, business, management or related field
- Minimum of 3 years as General Manager of a high-rise luxury condominium or 5 years management in property management, hospitality, or related industries
- Minimum of 3 years leading a team of 10 to 25 employees
- Industry certification or designation desirable
- Ability to write and communicate professionally in English
- Strong critical thinking and decision-making skills
- Ability to resolve resident concerns with professionalism
- Project management skills
- Excellent interpersonal and communication skills
- Teamwork and coaching abilities
- Ability to influence and effectively convey ideas
- Computer literacy including Microsoft Office
Job Duties
- Lead recruitment and development of a high-performing team
- Conduct weekly team huddles and regular one-on-one feedback sessions
- Develop and evaluate maintenance and management standards
- Promote a positive, professional, and client-centered work environment
- Assist the board of directors by providing accurate information and implementing decisions
- Manage capital improvement projects in collaboration with the Managing Agent and Board
- Oversee contract service work ensuring quality and timeliness
- Maintain financial management including budget adherence and monthly reporting
- Ensure compliance with life safety equipment and elevator maintenance
- Keep accurate records of community activities and administrative paperwork
- Attend board and committee meetings, offer management reports and advice
- Approve and code invoices for timely payment
- Represent the Association professionally
- Maintain consistent attendance and oversee team attendance
- Respond to emergencies 24/7
- Perform other related duties
- Reside onsite
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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