Hospitality Management logo

Hospitality Management

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $110,000.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

401k
Health Insurance
Dental Insurance
Paid Time Off
promotional opportunities
Excellent incentive plan

Job Description

Hospitality Management Corporation (HMC) is a Dallas-based privately held company specializing in providing customized management solutions and hospitality industry services. With a strong commitment to integrity, honesty, and open communication, HMC aims to offer the finest management expertise tailored to meet the unique needs of its clients. The company prides itself on a well-established reputation for honesty, professionalism, experience, innovation, flexibility, customer service, and delivering measurable results. HMC emphasizes the importance of its team members, believing that the strength of the company comes from the dedication and skills of its employees. The company fosters a supportive environment where team members... Show More

Job Requirements

  • General Manager or Assistant General Manager experience at a full-service hotel required
  • Be able to manage time effectively, complete required tasks on time
  • Ability to delegate authority effectively to subordinates
  • Ability to recruit, select, and retain quality associates
  • Ability to produce financial results in line with budgeted objectives and labor models
  • Strong understanding of Microsoft Office products including Excel, Word, and Outlook required
  • Need to be a team player - if you like to work on an island by yourself, this won’t be a good fit for you
  • Must be able to convey information and ideas clearly
  • Must maintain composure and objectivity under pressure
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests
  • Must be able to work with and understand financial information and data, and basic arithmetic functions

Job Qualifications

  • General Manager or Assistant General Manager experience at a full-service hotel
  • Strong understanding of Microsoft Office products including Excel, Word, and Outlook
  • Ability to convey information and ideas clearly
  • Must maintain composure and objectivity under pressure
  • Effective in handling workplace problems including anticipating, preventing, identifying, and solving problems
  • Skilled at listening to, understanding, clarifying, and resolving concerns and issues raised by coworkers and guests
  • Ability to work with and understand financial information and data, including basic arithmetic functions
  • Prior experience as hotel General Manager managing the restaurant
  • At least 5 years of progressive experience in a full-service hotel at the GM or AGM level
  • Two- or four-year college degree preferred
  • High school diploma or equivalent required
  • Stable work history

Job Duties

  • Lead hotel operations with integrity, professionalism, and a strong commitment to guest satisfaction
  • Ensure all guests are greeted and served in a friendly, attentive, and courteous manner
  • Hire, train, coach, and develop a high-performing, service-oriented team across all departments
  • Promote a positive and professional work environment through consistent leadership, clear communication, and team engagement
  • Maintain compliance with company policies, brand standards, and safety regulations
  • Champion service excellence by modeling desired behaviors, participating in daily team meetings, and incorporating guest feedback into operational improvements
  • Monitor performance and provide regular feedback, setting clear goals and expectations for team members
  • Maintain property cleanliness, safety, and security for guests and associates
  • Foster a culture of accountability, continuous improvement, and teamwork
  • Demonstrate flexibility in scheduling, with availability on weekends, evenings, and holidays as needed
  • Perform other duties as assigned to support the success of the hotel

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

You may be also interested in: