Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,800.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Springhill Suites by Marriott - Surprise is a distinguished hotel brand known for delivering exceptional hospitality experiences through a combination of stylish accommodations, modern amenities, and a focus on guest comfort and satisfaction. As part of the Marriott family, Springhill Suites upholds the highest standards of quality service, aiming to create welcoming environments for business and leisure travelers alike. Marriott International is a globally recognized hospitality leader, with a widespread portfolio of brands catering to diverse market segments. The Surprise location is set to become a key destination within the community, emphasizing convenience, quality, and value. This new property will... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field
- Minimum 5 years of experience in hotel management, with at least 2 years in a pre-opening role
- Strong leadership and interpersonal skills
- Proficiency with property management systems and office software
- Excellent communication and presentation skills
- Ability to work under pressure and meet deadlines
- Knowledge of local, state, and federal regulations affecting hotel operations
- Ability to travel as needed
- Physical ability to perform job duties including standing and walking for extended periods
Job Qualifications
- Proven track record in hotel openings
- Strong leadership and management skills
- Experience in hospitality or hotel management
- Ability to develop and implement operational policies
- Skilled in budget management and financial planning
- Excellent communication and organizational skills
- Proficient in computer applications including property management systems
- Ability to analyze business potential and hotel performance
- Experience in recruiting, training, and staff development
- Knowledge of licensing, permits, and regulatory compliance
- Ability to foster a high-performance culture and customer service excellence
Job Duties
- Collaborate with ownership and corporate teams to develop and execute the pre-opening plan
- Oversee construction progress, FF&E installation, and ensure compliance with brand standards
- Recruit, hire, and train department heads and staff
- Establish operational policies, SOP's, and service standards
- Coordinate licensing, permits, and regulatory compliance
- Develop and manage pre-opening budget and timelines
- Lead marketing and sales initiatives to build brand awareness and drive bookings
- Ensure readiness for soft and grand opening events
- Monitor guest feedback and implement service improvements
- Drive revenue generation and cost control strategies
- Foster a culture of excellence, accountability, and continuous improvements
- Represent the hotel in the community and build strategic partnerships
- Develop short term and long term financial and operational plans for the hotel
- Prepare the annual hotel budget
- Monitor hotel performance through guest satisfaction and financial reports
- Initiate corrective actions as necessary
- Maintain product and service quality standards through ongoing evaluations
- Implement and maintain sales and marketing programs
- Establish and maintain human resource functions including motivation, training, and compliance
- Maintain preventative maintenance programs
- Ensure security for hotel assets and personal safety
- Implement two-way communication systems across departments
- Develop new programs to increase guest satisfaction and operational excellence
- Manage compliance with company policies and laws
- Reward employees who meet or exceed guest expectations
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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