Coffee And Bagel Brands

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,500.00 - $72,500.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k)
Career Development
Paid holidays

Job Description

Caribou Coffee is a well-established coffee company recognized for creating day-making experiences that spark a chain reaction of GOOD. Founded with a commitment to quality coffee and exceptional guest service, Caribou Coffee has grown to become a beloved brand that focuses on bringing people together through great coffee and community engagement. This company values its TEAM, GUEST, and BUSINESS equally, fostering a positive and supportive environment where employees can thrive and customers can enjoy a memorable experience. The brand emphasizes authenticity and inclusivity, inviting team members to be themselves while making a meaningful impact in their communities. Caribou Coffee operates... Show More

Job Requirements

  • Minimum of 1-2 years of restaurant retail or guest service management experience
  • must be 18 years of age or older
  • reliable transportation
  • ability to work full-time including early mornings evenings weekends and holidays
  • willingness to learn new systems and tools

Job Qualifications

  • Minimum of 1-2 years of restaurant retail or guest service management experience
  • must be 18 years of age or older
  • reliable transportation
  • ability to work full-time including early mornings evenings weekends and holidays
  • willingness to learn new systems and tools
  • ServSafe certification or ability to obtain within 90 days preferred
  • experience with sales building profit and loss statements recruitment and training preferred
  • aptitude for store systems including Toast CrunchTime GoSpotCheck EcoSure TeamworX Medallia Workday Beekeeper preferred
  • valid driver’s license preferred
  • high school diploma or GED equivalent preferred

Job Duties

  • Ensure the store is fully staffed for upcoming shifts including scheduling and bench planning
  • build and maintain a high-performing team through goal setting and accountability
  • execute and train team members on role-based programs and onboarding initiatives
  • provide ongoing coaching and recognition to support team development
  • model and uphold company policies and ensure a safe environment
  • lead by example to inspire outstanding guest experiences
  • resolve employee and customer relations and operational issues in a timely manner
  • drive strategies to improve guest satisfaction and loyalty
  • take ownership to drive store sales, profitability, and operational excellence
  • manage supply chain processes and asset management for efficient operations
  • utilize financial knowledge to manage budgets and analyze financial trends
  • maintain standards in food safety, sanitation, and health protocols

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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