Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $33.65
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
performance bonuses
Retirement Plan
Professional development opportunities
Job Description
Our company operates a vibrant cafe that thrives on the quality of service, community engagement, and operational excellence. Known for delivering delightful culinary experiences and fostering a welcoming environment, the cafe has built a reputation for its commitment to both guests and staff. As a foothold in the local community, the cafe emphasizes inclusivity, innovation, and sustainability, setting a benchmark in food and beverage service. The cafe is driven by a passionate team that values teamwork, growth, and excellence in customer satisfaction. We are looking for a General Manager (GM) who will be the pivotal leader accountable for the overall... Show More
Job Requirements
- High school diploma or equivalent
- minimum 3 years of management experience in a cafe or restaurant setting
- ability to work 45 hours per week including weekends
- proficiency in scheduling and labor management
- strong organizational skills
- capacity to lead and motivate diverse teams
- knowledge of P&L management
- excellent problem-solving skills
- valid work authorization
- physical ability to perform on-floor duties
- commitment to maintaining a safe work environment
Job Qualifications
- Proven management experience in the food service industry
- strong leadership and team-building skills
- excellent communication and interpersonal abilities
- experience in budgeting and financial management
- ability to work weekends and long hours
- knowledge of health and safety regulations
- skills in conflict resolution and employee coaching
- experience with inventory management
- ability to multitask and work in a fast-paced environment
- commitment to customer service excellence
Job Duties
- Recruit and motivate an excellent team
- oversee recruiting and new hire onboarding
- plan trainings and development for the team
- implement regular employee check ins to provide and pull feedback
- perform disciplinary actions when necessary
- coach and guide the AGM
- meet or exceed sales goals
- manage labor and COGS within budget
- write effective schedules and approve timesheets
- manage pars and end of period inventory
- strategically cover call outs
- coach and correct ordering
- foster a safe and clean cafe environment for guests and employees
- own preventative maintenance for the cafe
- ensure a safe and respectful working environment for all employees and guests
- attend weekly management meetings
- give clear and direct feedback to staff
- execute all duties of either FOH or BOH at the highest level
- execute duties of the other discipline at a baseline functionality
- address common facilities maintenance issues
- organize shop-specific events and programming
- work with team to maintain inventory availability
- find inventive ways to increase revenue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: