Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,700.00 - $74,300.00
Work Schedule
Standard Hours
Benefits
Fun & fast paced work environment
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Company match on retirement plan
Free Planet Fitness Black Card membership
Job Description
Easy Mile Fitness is a prominent multi-unit franchisee of Planet Fitness health clubs operating over 50 locations across Florida, Georgia, Oregon, South Carolina, Puerto Rico, and Canada. As a dedicated franchise operator, Easy Mile Fitness prides itself on its commitment to enriching the lives of the communities it serves through providing high-quality fitness experiences. Planet Fitness is one of the largest and most recognized fitness chains globally, with more than 2,000 locations across various countries. Known for its inclusive, non-intimidating environment called the Judgment Free Zone, Planet Fitness offers affordable, top-tier fitness options to individuals of all skill levels and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a general management or supervisory role preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills
- Proficiency with computer systems and basic financial management
- Excellent problem-solving skills
- Must be able to lead by example and foster a motivating environment
Job Qualifications
- Experience in team leadership and staff development
- Proven skills in customer service excellence
- Ability to manage operations in a fast-paced environment
- Strong communication and interpersonal skills
- Knowledge of scheduling and payroll administration
- Familiarity with maintenance and safety protocols
- Commitment to upholding Planet Fitness values and brand standards
Job Duties
- Involved in all front desk related activities
- Answer phones in a friendly manner and assist callers with a variety of questions
- Check members into the system
- New member sign-up
- Take prospective members on tours
- Facilitate all member requests, issues, and questions
- Recruit, hire, train and develop a high performing staff consisting of Assistant General Managers, Front Desk Associates, and Fitness Trainers
- Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines
- Schedule staff and ensure all shifts are covered
- Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals
- Administration and processing of bi-weekly employee timesheets
- Resolve employee issues or concerns
- Manage corrective action/termination activities
- Manage cash drawer and deposit procedure
- Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily
- Maintain correct cleaning and daily round logs
- Manage club Computerized Maintenance Management System (CMMS) platform
- Ensure safety of employees, members and club property
- Determine and communicate equipment repair in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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