Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,100.00 - $73,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Job Description
Barton Creek Resort & Spa is a premier destination known for its dedication to delivering outstanding hospitality and exceptional guest experiences. The resort thrives because of its dedicated, intelligent, and self-motivated family of associates who collaborate closely to maintain the company’s trademark high standards. Located in a picturesque setting, Barton Creek Resort & Spa offers guests a luxurious escape characterized by world-class amenities, impeccable service, and a welcoming atmosphere that encourages both relaxation and adventure. The resort emphasizes teamwork and individual excellence, fostering an environment where associates take pride in their work and contribute to a culture of respect, gratitude,... Show More
Job Requirements
- Minimum 3 years experience as a General Manager in an upscale resort environment
- previous experience in a similar environment and type of hotel
- strong leadership skills
- excellent communication skills
- ability to build a best in class associate experience culture
- ability to motivate team to provide refined customer service at Forbes 4-star level
- 10+ years of P&L responsibilities
- bachelor’s degree preferred
Job Qualifications
- Minimum 3 years experience as a General Manager in an upscale resort environment preferred
- previous experience in a similar environment and type of hotel preferable
- strong leadership skills
- excellent communication skills
- ability to build a best in class associate experience culture
- ability to motivate team to provide refined customer service at Forbes 4-star level
- 10+ years of P&L responsibilities
- bachelor’s degree preferred
Job Duties
- Identify key drivers of business success
- assist in developing the resort's long-range and annual business, capital, and budget plans
- create a cohesive leadership team and positive business environment that consistently delivers results
- inspire and motivate team to achieve operational excellence
- employ a hands-on approach that inspects what is expected
- collaborate with Country Club GM to build a collaborative culture across campus
- oversee Omni Barton Creek Resort executive committee roles including sales & marketing revenue management, rooms, human resources, engineering, security, finance, food & beverage to leverage campus amenities and resources
- support the financial success of combined Club and Resort operations
- review sales goals and strategies to ensure alignment with positioning and pricing
- support sales strategy by encouraging effective revenue management practices
- foster associate engagement to provide excellent service
- identify leadership and foster career development
- ensure capital expenditure funds are deployed effectively and within program
- support Owners Club team in managing HOA needs and attend board meetings
- develop deployment strategies to market property and grow market share
- review STR report and competitive shopping reports to maintain market position awareness
- ensure sales and revenue engines drive RevPAR improvement year over year
- set goals and expectations for direct reports
- hold staff accountable for performance in a positive manner
- utilize an open door policy
- communicate clear and consistent property goals
- conduct annual performance appraisals
- hire executive committee team members demonstrating strong expertise and entrepreneurial leadership
- develop and manage monthly forecast and annual budget taking corrective actions as required
- participate in daily operations meetings
- participate directly in risk management including legal and workers compensation
- ensure accurate revenue, expense and labor forecasts and execution
- create development plans based on individual strengths and career aspirations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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