Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,000.00 - $73,300.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Technology Reimbursements
Job Description
The Annapolis Waterfront Hotel, part of the distinguished Echelon Luxury & Lifestyle division of HHM Hotels, is located in the heart of Annapolis, Maryland. This captivating hotel offers guests an unparalleled experience with stunning views of the harbor and easy access to the historic attractions of the maritime capital. With newly updated guestrooms, many boasting magnificent bay views, the hotel provides a tranquil setting for rest and relaxation, combining modern amenities with a serene ambiance. The Annapolis Waterfront Hotel prides itself on delivering excellent service and creating memorable experiences for every guest, making it a premier destination in the region.... Show More
Job Requirements
- Associate or bachelor’s degree in business hospitality or related field
- previous hotel management experience required
- strong leadership skills
- excellent communication skills
- ability to analyze financial data
- knowledge of hospitality operations
- ability to travel occasionally
- capability to stand for extended periods and lift up to 25 pounds
Job Qualifications
- Associate or Bachelor’s Degree in Business Hospitality or related field
- previous hotel management experience
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proven financial acumen with budget management experience
- expertise in guest service excellence and quality standards
- ability to develop and lead operational strategies
- proficiency in hotel management software and systems
Job Duties
- Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability
- set clear expectations and provide guidance necessary to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing service standards personalized experiences and swift resolution of issues
- continuously seek opportunities to enhance guest interactions and exceed expectations
- develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals
- monitor financial performance through regular analysis and implement corrective actions
- maintain seamless and efficient operation by overseeing front office housekeeping and maintenance
- implement best practices to uphold quality and safety standards
- foster a culture of continuous learning and professional development empowering team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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