Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
Work Schedule
Flexible
Night Shifts
Job Description
Hyatt Hotels Corporation is a global leader in the hospitality industry, renowned for its commitment to caring for people so they can be their best. With a steadfast dedication to providing exceptional service and memorable experiences, Hyatt operates a diverse portfolio of properties worldwide, including luxury hotels, resorts, and lifestyle properties. Hyatt is driven by its Purpose to care for people, which extends not only to its guests but also to colleagues, customers, owners, and the communities in which it operates. This holistic approach fosters a culture of empathy, integrity, respect, inclusion, experimentation, and wellbeing, setting Hyatt apart as an... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum of 5 years' experience as a General Manager in a lifestyle or luxury hotel
- proven track record of managing multi-outlet F&B operations
- strong knowledge of financial management and revenue strategies
- excellent leadership and interpersonal skills
- ability to work flexible hours including nights and weekends
- proficient in data analysis and business intelligence tools
- strong communication and problem-solving skills
- commitment to Hyatt's values and culture
Job Qualifications
- Current General Manager in a lifestyle hotel required
- experience leading complex, multi-outlet food and beverage operations
- deep understanding of evolving culinary trends
- proven experience in curating high-energy environments integrating gastronomy and artistic expression
- strong commercial acumen with expertise in revenue management and market trend analysis
- visionary approach to hotel programming and guest experience design
- passion for arts, music, and entertainment industries
- exceptional leadership and mentoring skills
- strong multitasking abilities with attention to detail
- vibrant and highly social personality
- adaptability to non-traditional work schedules including late nights
Job Duties
- Effectively manage owners' assets with a focus on maximizing returns and Hyatt's value proposition
- develop, execute, and evolve multi-year property level business strategies with focus on brand positioning
- maintain and build positive and effective relationships with property ownership
- utilize data insights to make strong business decisions
- understand property financials including departmental P&Ls and oversee financial reporting, forecasting, and planning
- challenge and improve current operational practices to meet guest and customer quality expectations
- optimize sales and revenue management strategies for growth and long-term profitability
- maintain the facility to preserve asset value
- lead capital planning and utilization of owner’s capital for property improvements
- embrace technology and digital initiatives to enhance property performance
- ensure safety of colleagues and guests
- align property operations, guest service and commercial offerings to Hyatt brand
- practice and promote environmental sustainability
- balance needs and support of leaders, colleagues, guests, owners, and community reputation
- adapt to change and envision new profit and revenue growth opportunities
- exhibit sound judgment and decision-making
- use data-driven problem solving to address underperformance and measure impact
- balance efficiency with adaptability focusing on impactful change
- approach challenges with a test and learn mindset
- communicate clearly and effectively with diverse audiences
- execute strategic vision through property leaders
- build accountability and shared success with leadership team
- act on critical feedback from customers and colleagues
- initiate fixes for ineffective systems and remove barriers to seamless experiences
- foster collaborative environment with open communication
- lead proactively even in ambiguous or stressful situations
- execute talent agenda to recruit, hire, develop, retain, and motivate inclusive workforce
- support colleagues as brand ambassadors
- delegate to empower alternative ways of accomplishing work
- coach, mentor, and develop future leaders
- provide development assignments across functions
- engage community and build brand reputation
- build a strong talent pipeline
- measure and improve colleague engagement
- promote and role model Hyatt’s values of empathy, integrity, respect, inclusion, experimentation, and wellbeing
- listen and respond with compassion to colleagues and guests
- cultivate inclusive workplace of fairness and respect
- help colleagues prioritize self-care
- maintain ethical conduct
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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