Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Retirement plan options
Employee Discounts
Dental Insurance
Vision Insurance
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 locations across North America. This company is renowned for offering diverse experiential entertainment such as bowling, arcade games, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association, a major league of bowling that has a growing global fan base. The company prides itself on creating memorable experiences filled with fun, excitement, and top-notch customer service for guests of all ages. With a vast footprint and a commitment to excellence, Lucky Strike Entertainment stands as a premier... Show More
Job Requirements
- Bachelor’s degree
- Five or more years of full service restaurant management experience
- Ability to work in a fast-paced environment
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Proficient with POS systems
- Flexible availability to work weekends, holidays, and extended hours
- Ability to stand and walk for extended periods and lift objects with assistance
Job Qualifications
- Five or more years of management experience in full service kitchen, bar, restaurant, and food service operations
- Bachelor’s degree
- Basic business math and accounting skills
- Strong analytical and decision-making skills
- Strong team player
- Exceptional people developer
- Customer service professional
- Knowledge of POS register systems
- Solid communication skills
Job Duties
- Help develop financial operational plans/budgets and monitor their performance to achieve the center’s financial goals, including driving food and beverage sales
- Review and control labor costs and other expenses
- Manage the day-to-day operations of the center including scheduling, planning, organizing, and communicating with the team
- Supervise and direct regular training for all staff members ensuring proficiency in guest service, food and beverage operations, loss prevention, and company standards
- Conduct regular meetings with the management team to review performance, offer direction, and adjust action plans based on profit and loss statements
- Address center-level HR and loss prevention issues while maintaining high team morale
- Ensure guest service goals are met, resolve customer complaints appropriately, and maintain a high level of guest satisfaction
- Oversee and expand the Food & Beverage program maintaining high quality standards and exceptional guest satisfaction
- Provide ongoing training to ensure consistent execution of corporate initiatives and standards
- Work varying shifts including weekends, holidays, and extended workdays as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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