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University of Michigan

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,850.00 - $73,050.00
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Work Schedule

Standard Hours
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Benefits

generous time off
Retirement plan with matching contributions
Comprehensive health insurance
Life insurance
long-term disability coverage
flexible spending accounts

Job Description

The University of Michigan is a renowned public research university located in Ann Arbor, Michigan. Among its many departments, Michigan Dining stands out as a comprehensive dining services operation dedicated to providing high-quality, nutritious, and diverse food options to students, faculty, staff, and visitors on campus. Michigan Dining comprises nineteen on-campus cafes and markets, nine residential dining halls, the Michigan Bakery, and the Michigan Catering unit. Together, these operations serve tens of thousands of meals weekly and employ a robust team of approximately 500 professional staff and 1,200 student workers committed to creativity, international cuisine, sustainability, and nutritional excellence in... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent 5 years food service management experience in a high volume operation
  • ServSafe certified within 60 days from date of hire as a condition of employment
  • Computer knowledge and efficiency, ability to utilize technology efficiently, including standard computer programs

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or a related field or equivalent 5 years food service management experience in a high volume operation
  • ServSafe certified within 60 days from date of hire as a condition of employment
  • Computer knowledge and efficiency, ability to utilize technology efficiently, including standard computer programs

Job Duties

  • Manage approximately 8-12 professional staff, 20-50 bargained-for staff, and 50-150 student staff
  • Provide operational and strategic guidance to all unit staff
  • Hold self and team accountable for expectations, standards, and department goals
  • Direct managers and chefs in the development of staffing schedules
  • Develop and oversee a budget of approximately $8 to $17 million
  • Lead staff in continuous improvement of dining experience
  • recommend new food concepts and programs
  • Monitor budgeted food and labor costs
  • review budget status with staff
  • reviews and analyzes financial reports and creates appropriate plans in response to changes and ensures staff knows their roles and expectations
  • Manage cash handling and inventory control procedures
  • Oversee staff responsible for nutrition signage and consultations with students with special diets
  • Address and resolves customer service issues
  • Facilitate unit-level training and meetings
  • build morale and emphasize teamwork and engagement
  • Enforce proper sanitation standards in compliance with regulations, EHS and Michigan Dining policies and U-M standards
  • maintain Michigan Dining records
  • Ensure a safe work environment that includes education on proper safety and ergonomic techniques, and provide supplies to ensure employee safety
  • Participate with the Directors in the recruitment, selection, training, evaluation and discipline of food service management, supervisory and support staff
  • Maintain positive working relationships with AFSCME leadership and employees

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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