Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA
HSA
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly is a well-established fast-casual restaurant chain known for its friendly atmosphere, delicious sandwiches, and commitment to delivering exceptional customer experiences. With a focus on quality food and creating fun, vibrant communities at each shop, Potbelly has grown into a beloved brand for both customers and employees. The company values teamwork, inclusion, and operational excellence, ensuring a positive work environment where team members feel valued and empowered. As a leader in the casual dining industry, Potbelly emphasizes employee growth, collaboration, and engagement both in and out of the kitchen.
The General Manager role at Potbelly is a pivotal leadership positio... Show More
The General Manager role at Potbelly is a pivotal leadership positio... Show More
Job Requirements
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- open availability
- physical stamina to work a minimum of 45 hours per week
- ability to stand or walk 8-9 hours or as needed
- ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- Illinois applicants must become food safety certified within 30 days of employment
- must meet and maintain all eligibility requirements to qualify
Job Qualifications
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- strong written and verbal communication skills
- ability to build and develop strong teams
- strong interviewing skills
- ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- strong business acumen
- ability to understand and interpret financial reports
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- assess staff abilities
- create and implement effective development plans
- interview, select and hire people who represent Potbelly values
- develop and maintain good vibes culture that fosters strong attraction and retention
- effectively schedule associates, certified trainers and shift leaders
- update communication board with critical shop information
- hold regular meetings with key shop staff
- effectively delegate tasks to team and ensure a high standard of execution
- ensure all security procedures are followed
- ensure back-of-the-house procedural standards are met
- count drawers and follow proper daily cash handling procedures
- effectively drive neighborhood shop marketing and promotions to maximize sales potential
- control cost of goods, variances and inventories within the shop
- create a marketing plan and lead local shop marketing to increase sales
- control assigned P&L line items
- spend 80-90 percent of time on the shop floor in the front of the house
- maintain deadlines and prioritize while running an effective shift
- comply with health and safety standards for food, cleanliness and safety
- effectively handle customer complaints and issues
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: