INTOWN SUITES logo

INTOWN SUITES

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,800.00 - $68,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off

Job Description

InTown Suites is a reputable hospitality company specializing in extended stay hotels, providing affordable and comfortable accommodations for travelers, business professionals, and families alike. Known for its chain of budget-friendly, efficient, and clean hotel properties located throughout the United States, InTown Suites caters to guests seeking convenient and quality lodging options with a focus on customer satisfaction and exceptional service. The company values a diverse and inclusive work culture, offering team members a supportive and friendly work environment along with competitive benefits and ample opportunities for career advancement. InTown Suites emphasizes operational excellence and strives for a high standard of... Show More

Job Requirements

  • Minimum 3 years experience in management and supervisory roles
  • high school diploma preferred or equivalent education and experience
  • valid driver’s license
  • current auto insurance
  • functioning automobile
  • ability to read, speak, write and understand English
  • strong mathematical and analytical skills
  • general computer proficiency
  • knowledge of Front Office/Front Desk operations
  • ability to communicate clearly and effectively
  • ability to work long, flexible hours
  • capability to manage multiple activities and stressful situations
  • sound judgment and problem-solving skills

Job Qualifications

  • Minimum 3 years experience in management and supervisory roles
  • high school diploma preferred or equivalent education and experience
  • valid driver’s license and current auto insurance
  • ability to read, speak, write and understand English
  • strong mathematical skills for forecasts, reports and revenue calculations
  • general computer proficiency
  • knowledge of Front Office/Front Desk management
  • understanding of service standards, guest relations and upselling techniques
  • effective communication skills
  • ability to work flexible long hours
  • strong organizational and multitasking abilities
  • capable of making effective operational judgments and problem solving
  • salesmanship and knowledge of local competitive landscape

Job Duties

  • Recruit, interview and hire all property staff
  • training, development and support of property staff
  • responsible for office operations including check-in/check-out, money control, bookkeeping and payroll functions
  • provide excellent guest service
  • develop expertise on computer operating systems
  • identify and manage repair and maintenance issues
  • identify capital expenditure needs and assist with completion of projects
  • manage life/safety and inspection issues
  • maximize financial performance through revenue management and pricing
  • meet budgets through P&L analysis and cost control
  • assist in preparation of annual budgets
  • monitor competitors
  • drive sales through local marketing
  • maintain positive relationships with local governmental authorities
  • assist in recruitment and training of other General Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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